Netsmart reviews

3.5

67% would recommend to a friend

(724 total reviews)

Michael Valentine

87% approve of CEO

62% positive business outlook

Netsmart has an employee rating of 3.5 out of 5 stars, based on 724 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Netsmart employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

724 reviews
2.0
Sep 5, 2014

Netsmart

Recommend
CEO approval
Business Outlook

Pros

Will hire people w/ minimal experience and provide opportunities, provide a software (TIER) that addresses critical management issues for the mental health industry, care about the mental health industry and the people involved, from patients, clinicians, nurses, etc

Cons

Provide very little training, do not value technical knowledge (under paid), hire managers with no technical background who can not manage developers or projects effectively, expect a 40+ work week as a standard, there are no development standards in place, each person develops on their own with minimal oversight/guidance from a technical perspective, management does not listen to suggestions for improvement, ideas are readily dismissed, innovative meetings are not held, knowledge sharing is minimal

2.0
Sep 3, 2014

Associates do NOT come first

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great facilities, great pay and smart people

Cons

No work life balance, clear top and bottom associate breakdown, care more about the numbers than the people...and everyone feels it.

1.0
Aug 26, 2014

If you jump into a frying pan, you're going to get burned

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are fair. PTO policy is excellent, you want a day off, you get a day off. Health Insurance is great if you're young and healthy, not so much if you're a high risk individual. People are knowledgable, if you even get five minutes edgewise with someone who is talking with his or her brain. On the surface, the mission statement appears to be something that you are for, as mental health and substance abuse are two hot beds in healthcare today.

Cons

Where to begin? Substandard pay, minimal training, management who is arrogant, and at times unknowledgable. The appraisal process is devastating, to the point where management directly tells you pre-appraisal that some of you will not get compensated appropriately. Software is a piece of junk. If you need to rely on Java in 2014, you need to move on. Seems that Overland Park is the best place to be for an NTST employee, while satellite offices are left to rot. There is a severe disconnect with management; employees are left to wonder what sense of direction the company is headed towards. The mantra should be "Every dollar matters" not "Every day matters"

Viewing 673 - 675 of 724 Reviews

Glassdoor has 766 Netsmart reviews submitted anonymously by Netsmart employees. Read employee reviews and ratings on Glassdoor to decide if Netsmart is right for you.