Is Nextiva a good company to work for?

Nextiva has an overall rating of 3.6 out of 5, based on over 1,275 reviews left anonymously by employees. This rating has decreased by 12% over the last 12 months. 61% of employees would recommend working at Nextiva to a friend and 54% have a positive outlook for the business. The best reviews about Nextiva have been left by employees working as Customer Support , Customer Service Representative and Sales Development Representative (SDR) .

Does Nextiva pay their employees well?

According to anonymously submitted Glassdoor reviews, Nextiva employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Nextiva. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Nextiva?

61% of Nextiva employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nextiva 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nextiva?

Account Executive (113) , Sales (34) , Software Engineer (33) , Account Manager (24) , Customer Service Representative (21) , Marketing (21) , Customer Support (12) , Sales Development Representative (SDR) (12) , Sales Representative (12) , Customer Service (11) , Implementation Manager (11) , Inside Sales (11) , Sales Manager (11) , Senior Software Engineer (10) , Director (9)

What are the pros of working at Nextiva according to real employee reviews?

"They make you feel like you'll be successful and the culture really seems great." ((in 134 reviews)); "The work environment feels great and the people I`ve meet are awesome." ((in 127 reviews)); "Great team to work with and I made some really good friendships." ((in 57 reviews)); "The benefits overall are good and employees do feel valued here for their input." ((in 55 reviews)); "Great leadership in sales both old leadership and new." ((in 39 reviews))

What are the cons of working at Nextiva according to real employee reviews?

"Cyclical layoffs and people mysteriously disappearing from the organization (frequently after 1" ((in 11 reviews)); "Their cycle of hire and fire is embarrassing and shows that upper management is clueless but continues to punish those doing the work while maintaining a superiority complex that they’re not part of the problem." ((in 10 reviews)); "Blatant favoritism occurred." ((in 5 reviews)); "Can’t work from home not way to take extra days off during first 90 days" ((in 3 reviews))

What are employees saying about Nextiva layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nextiva layoffs and their outlook for job security at Nextiva in 2026.

What are the top reviewed Nextiva locations?

Scottsdale , Phoenix , New York , Arizona City , Washington , Los Angeles , San Francisco , Boston , Saint Peters , Glendale , Mesa , Ypsilanti , Tulsa , Raleigh , Dallas , Southlake , Houston , Richmond , California City , Costa Mesa , Irvine , Santa Monica , American Canyon , Menifee , Sacramento , Los Gatos , San Jose , Santa Clara , Santa Maria , Wethersfield

Nextiva reviews

3.6

61% would recommend to a friend

(1,144 total reviews)

Tomas Gorny

67% approve of CEO

54% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.8

Compensation and benefits

3.7

Work/Life balance

3.6

Culture & values

3.5

Career opportunities

3.3

Senior management

Nextiva has an employee rating of 3.6 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nextiva employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Mar 24, 2026

RUN!

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Honestly struggling to come up with much here. There was a time when this felt like a place that genuinely valued its people. That version of the company is long gone.

Cons

Ever since the acquisition of a failing company in early 2024, things have gone downhill fast. What followed has been nonstop chaos and poor decision-making at the top. If you are considering working here, please read the other reviews carefully. They are not exaggerating. Save yourself the trouble.

Nextiva Response

3mo

Hey Nextie, thank you for sharing your perspective and for the many years you’ve spent at Nextiva. We hear the frustration in your feedback, especially around how much things have changed. That’s not something we take lightly. We’re continuing to improve, and conversations like this are part of that. If you’re open to it, you can always reach us at culture@nextiva.com

1.0

Mar 17, 2026

Would avoid at all costs

Account executive

Recommend

CEO approval

Business Outlook

Pros

You have a job, so that is nice.

Cons

Leadership feels disconnected from the realities of the sales floor, with unclear direction and lack of a cohesive strategy. There is minimal lead flow or support, placing the majority of pipeline generation entirely on reps. There are also concerns around ethics, with leadership at times misrepresenting capabilities or setting inaccurate expectations during the sales process, which can create challenges with customer trust and long-term relationships. The market is highly saturated, making it difficult to differentiate the product and forcing a heavy reliance on push-style selling. There is also a noticeable gap between expectations of “top performance” and the actual level of execution across teams, with inconsistent hiring, enablement, and accountability. Overall, the environment lacks the structure, support, and alignment needed for sustained success.

Nextiva Response

3mo

Thank you for taking the time to share your experience. We’re sorry to hear that your time with us didn’t meet expectations, and we appreciate your feedback on leadership, support, and alignment. We will share this feedback with our leadership team as we continue to work to improve.

2.0

Mar 16, 2026

Terrible Product, Good People

Account executive

Recommend

CEO approval

Business Outlook

Pros

-Hire awesome people -Unorganized chaos, but considered a pro here in sales

Cons

-Terrible C-Suite -Lackluster Sales kickoff, no company gatherings, terrible events -Food is awful (you better love chicken) -Employees are constantly confused on direction of the company -Support and onboarding are awful, causing accounts to churn

Nextiva Response

3mo

Hey, Nextie. Thank you for sharing your experience and perspective. We’re glad to hear you value the people here; we agree, we have some great talent across the team. We encourage you to connect with your manager or reach out to us at culture@nextiva.com. Feedback like yours helps us continue to grow and better support our teams.

Viewing 40 - 42 of 1,144 Reviews

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Mid-Market Account Executive

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Nextiva

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RUN!

Would avoid at all costs

Terrible Product, Good People

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