Is Nextiva a good company to work for?

Nextiva has an overall rating of 3.5 out of 5, based on over 1,275 reviews left anonymously by employees. This rating has decreased by 13% over the last 12 months. 60% of employees would recommend working at Nextiva to a friend and 52% have a positive outlook for the business. The best reviews about Nextiva have been left by employees working as Customer Support , Customer Service Representative and Sales Development Representative (SDR) .

Does Nextiva pay their employees well?

According to anonymously submitted Glassdoor reviews, Nextiva employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nextiva. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Nextiva?

60% of Nextiva employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nextiva 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Nextiva?

Account Executive (113) , Sales (34) , Software Engineer (33) , Account Manager (24) , Customer Service Representative (21) , Marketing (21) , Customer Support (12) , Sales Development Representative (SDR) (12) , Sales Representative (12) , Customer Service (11) , Implementation Manager (11) , Inside Sales (11) , Sales Manager (11) , Senior Software Engineer (10) , Director (9)

What are the pros of working at Nextiva according to real employee reviews?

"They make you feel like you'll be successful and the culture really seems great." ((in 137 reviews)); "The work environment feels great and the people I`ve meet are awesome." ((in 123 reviews)); "Great team to work with and I made some really good friendships." ((in 62 reviews)); "Great leadership in sales both old leadership and new." ((in 36 reviews)); "Management is great to work with and wants to help." ((in 36 reviews))

What are the cons of working at Nextiva according to real employee reviews?

"Their cycle of hire and fire is embarrassing and shows that upper management is clueless but continues to punish those doing the work while maintaining a superiority complex that they’re not part of the problem." ((in 11 reviews)); "Blatant favoritism occurred." ((in 5 reviews)); "Management definitely plays favorites." ((in 3 reviews))

What are employees saying about Nextiva layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nextiva layoffs and their outlook for job security at Nextiva in 2026.

What are the top reviewed Nextiva locations?

Scottsdale , Phoenix , New York , Arizona City , Washington , Los Angeles , San Francisco , Boston , Saint Peters , Glendale , Mesa , Ypsilanti , Tulsa , Raleigh , Dallas , Southlake , Houston , Richmond , California City , Costa Mesa , Irvine , Santa Monica , American Canyon , Menifee , Sacramento , Los Gatos , San Jose , Santa Clara , Santa Maria , Wethersfield

Nextiva reviews

3.5

60% would recommend to a friend

(1,144 total reviews)

Tomas Gorny

66% approve of CEO

52% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.7

Work/Life balance

3.7

Compensation and benefits

3.6

Culture & values

3.4

Career opportunities

3.3

Senior management

Nextiva has an employee rating of 3.5 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nextiva employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Nov 11, 2025

good place to work

Enterprise account manager

Recommend

CEO approval

Business Outlook

Pros

Nice place to work. good product.

Cons

no job security, otherwise all good

Nextiva Response

7mo

Thank you for taking the time to share what it is like working at our Bengaluru office. We are grateful for your presence and constant dedication to our customers and company.

5.0

Nov 6, 2025

Wonderful Company

Small business account executive

Recommend

CEO approval

Business Outlook

Pros

Career Growth: Clear paths to advance into enterprise sales, leadership, or account management. Strong Earnings: Competitive base pay, uncapped commission, and frequent performance incentives. Supportive Culture: Collaborative, high-energy team with leaders who invest in your success. Cutting-Edge Product: Sell trusted, industry-leading tech like NextivaONE and XBert AI that truly help businesses. Meaningful Impact: Empower small businesses to grow and communicate better every day. Flexibility: Modern tools, hybrid opportunities, and a healthy work-life balance.

Cons

Honestly, nothing negative to note — everyone has been helpful, supportive, and welcoming. Like any sales role, there’s a learning curve and performance pressure, but the team and leadership make it manageable.

Nextiva Response

7mo

Wow, you have really brought so much to the table here. Thank you so much for being here and demonstrating the power in teamwork, hustle and a "we" mentality. YOU ARE SUCH AN ASSET AND WE APPRECIATE YOU!

5.0

Nov 5, 2025

Adaptability for Continued Growth and amazing culture

Multimedia content senior associate

Recommend

CEO approval

Business Outlook

Pros

- Tight-Knit Community: Team events, recognition programs, and fun initiatives make it feel like a real community, not just a workplace. - Approachable Leaders: Executives are surprisingly down-to-earth. You can actually talk to them without it feeling intimidating. - Empowered Teams: Employees are trusted to take ownership of their projects. It’s not micromanaged; you get space to make an impact. - People Stick Around: Employees tend to stay because they believe in what the company’s doing. That kind of loyalty is rare and powerful for long-term growth. - Resilient in Tough Times: Even during market changes or big tech shifts, Nextiva manages to stay solid and adaptable.

Cons

- Staying Connected Across Remote Teams: With people working everywhere, it’s easy for the “Nextiva vibe” to feel different depending on where you are. - Processes Catching Up: Some internal systems still need streamlining to match the company’s fast pace. - High Standards Can Be Stressful The “Amazing Service” bar is high; it’s inspiring but can also create pressure to always perform at 110%. - Keeping the Culture as the Company Grows: It’s tricky to keep that close, family-like feel as more people join and teams expand globally. - Growing Pains: When the company scales quickly, workloads can get heavy and some teams stretch thin.

Nextiva Response

7mo

We are so grateful for all of the work you've done here. From creative to full blown design execution ...you are a key reason for why Nextiva is effective in communication, engagement, SWAG and experience.

Viewing 82 - 84 of 1,144 Reviews

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Jobs at Nextiva

Mid-Market Account Executive

Mid-Market Account Executive

Principal Product Manager

Small Business Sales Account Executive

Scottsdale, AZ

View job

Principal Product Manager (Omnichannel CX)

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good place to work

Wonderful Company

Adaptability for Continued Growth and amazing culture

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