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      NiCE

      Engaged Employer

      NiCE reviews

      3.9

      79% would recommend to a friend

      (3,052 total reviews)
      avatar

      Scott Russell

      85% approve of CEO

      75% positive business outlook

      Ratings by demographic groups

      NiCE has an employee rating of 3.9 out of 5 stars, based on 3,052 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      3K reviews
      2.0
      Jan 27, 2013

      High Growth, High Expectations, Lack of support

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Has a strong brand and a great product. Strategic vision is coming together. Most of their employees go above and beyond what they should be expected to do to fill the gaps because of understaffing.

      Cons

      There seems to be a glass ceiling for Americans, especially women. Everyone is expected to do the work of 2 people. It is hard to give high customer service because of lack of resources/investment in services and infrastructure.

      4.0
      Oct 1, 2009

      IEX was and is a great place to work! Parent Company aside!!!

      Not willing to say
      Recommend
      CEO approval
      Business Outlook

      Pros

      The IEX staff is great the President of the Work Force Management division is the most down to earth executive I have ever met. With great respect for her employees and genuine concern when they are faced with any crisis outside the office.IEX has a great customer base and excellent customer service rating.

      Cons

      NICE systems reduced employees salaries by a minimum of 5% across the board even though profits took a small loss from previous years! Upper management within parent company are changing the way IEX has done business for years without any concern for what it is doing to the company and long time employees of IEX nor any concern for the customers views and why they are such loyal customers to IEX in the first place. No writen polocies or procedures that do not change from day to day with upper management

      Viewing 334 - 336 of 3,052 Reviews
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      ReviewsNiCE reviews

      Glassdoor has 3,221 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.