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      NiCE

      Engaged Employer

      NiCE reviews

      3.9

      79% would recommend to a friend

      (3,052 total reviews)
      avatar

      Scott Russell

      85% approve of CEO

      75% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Work/Life balance

      3.8

      Career opportunities

      3.7

      Compensation and benefits

      3.6

      Senior management

      NiCE has an employee rating of 3.9 out of 5 stars, based on 3,052 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      4.0
      Jun 11, 2026

      Opportunity for driven individuals, but long sales cycles

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Opportunity for those who go after it

      Cons

      Long sales cycle so it’s difficult to close a deal

      avatar
      NiCE Response
      3w
      Thank you for your review. At NiCE, we pride ourselves on our market leading products, which enable our salespeople to easily engage customers – both new and existing – and sell! Our strong sales support, including enablement and training, ensures our teams are set up to perform and be well rewarded. We wish you continued success in your career journey with us!
      3.0
      Jun 9, 2026

      Strong product, but sales support for both employees and customers is lacking

      Director, sales management
      Recommend
      CEO approval
      Business Outlook

      Pros

      The product itself is strong, and the market position of the company opens doors

      Cons

      High demand on sales performance with low company/management support from engineering, overlays, implementation and customer support

      avatar
      NiCE Response
      1mo
      Thank you for your review. At NiCE, we pride ourselves on our market leading products, which enable our salespeople to easily engage customers – both new and existing – and sell! Our strong sales support, including enablement and training, ensures our teams are set up to perform and be well rewarded. We wish you the best for your professional endeavors!
      4.0
      May 5, 2026

      Strong industry position but challenging work environment

      Technical account manager (tam)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great spot in the industry

      Cons

      Bleeding edge can be difficult to work in

      avatar
      NiCE Response
      2mo
      Thanks for sharing your experience. NiCE is a fast-paced workplace where collaboration and hands on learning go hand in hand. We understand that working at the forefront of the industry can be both exciting and demanding, and we support our employees through a robust learning and development program. Wishing you continued success with us!
      Viewing 337 - 339 of 3,052 Reviews
      Related searches: NiCE jobs | NiCE salaries | NiCE benefits | NiCE interviews
      ReviewsNiCE reviews

      Glassdoor has 3,221 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.