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      NiCE

      Engaged Employer

      NiCE reviews

      3.9

      79% would recommend to a friend

      (3,052 total reviews)
      avatar

      Scott Russell

      85% approve of CEO

      75% positive business outlook

      Ratings by demographic groups

      NiCE has an employee rating of 3.9 out of 5 stars, based on 3,052 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      3K reviews
      5.0
      Apr 13, 2026

      It's a nice time at NiCE

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      I started at Nice a few months ago and so far have nothing but good things to say. From an engineering standpoint I can tell that they place a higher emphasis on code and architecture quality than other places I've worked, which has been great. From a work-life standpoint the hybrid schedule is very doable (even for someone that's worked remotely for years). And the company events have been fun and quite common (celebrating March-madness kick off for example). As well the office provides a salad bar lunch and bagels on Wednesdays!

      Cons

      I haven't been here long enough to speak to the bonus structures, but will update this if I remember.

      avatar
      NiCE Response
      2mo
      Thanks for your review! Our position as a market leader underscores the value we place on product innovation. You’ve rightly picked up on our vibrant work culture. Our employee surveys consistently reflect high satisfaction, and our year-round calendar of events ensures there’s something for everyone. Wishing you continued success in your career journey with NiCE!
      5.0
      Apr 12, 2026

      Finally, a place to sink my roots in

      Senior client services project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Fast growing company -Remote work -Working with AI -Working with experienced good leaders -Everyone is willing and happy to help -Career opportunities with the fast growing company -Value added learning -Support for growth (Certs, LinkedIn learnings and Dojo)

      Cons

      Still to be determined. At this time I am really enjoying the experience.

      avatar
      NiCE Response
      2mo
      Thank you for sharing your experience. At NiCE, we take pride in fostering a positive work culture, and it’s great to hear that you’re enjoying your journey with us. Our success is driven by the strength of our products and our vision, including advancing AI adoption at scale. Whether it’s building new skills or pushing boundaries, we’re here to support your growth. Wishing you continued success in your career journey with us!
      5.0
      Mar 17, 2026

      Culture of Performance

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Unified vision for success is shared amongst all teams. This is especially key with so much cross collaboration required.

      Cons

      Company is updating is sales tech stack. Turning what would be a con into a positive.

      avatar
      NiCE Response
      3mo
      Thank you for your review. We hire top talent, and our performance driven culture ensures that strong contributors are recognized and rewarded. Our sales support system also provides extensive enablement, training, and guidance to help our teams succeed and earn competitive compensation. Wishing you continued success in your career journey with NiCE!
      Viewing 340 - 342 of 3,052 Reviews
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      ReviewsNiCE reviews

      Glassdoor has 3,221 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.