Is NiCE a good company to work for?

NiCE has an overall rating of 3.9 out of 5, based on over 3,224 reviews left anonymously by employees. This rating has been stable over the past 12 months. 79% of employees would recommend working at NiCE to a friend and 75% have a positive outlook for the business. The best reviews about NiCE have been left by employees working as Sales Development Representative (SDR) , Manager and Senior Software Engineer .

Does NiCE pay their employees well?

According to anonymously submitted Glassdoor reviews, NiCE employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at NiCE. This rating has been stable over the past 12 months.

How satisfied are employees working at NiCE?

79% of NiCE employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NiCE 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at NiCE?

Software Engineer (239) , Senior Software Engineer (101) , Specialist Software Engineer (60) , Account Executive (58) , Associate Software Engineer (54) , Project Manager (45) , Tech Manager (45) , Sales (40) , Specialist (36) , Director (34) , Tech Lead (34) , Software Developer (33) , Manager (32) , Technical Support Engineer (30) , Technical Manager (28)

What are the pros of working at NiCE according to real employee reviews?

"Great people to work with and learn from" ((in 234 reviews)); "Good work life balance and Market leader in compliance" ((in 208 reviews)); "Good Culture and lots of fun activities throughout the year." ((in 197 reviews)); "Good wlb and work culture" ((in 126 reviews)); "good benefits and on boarding process" ((in 89 reviews))

What are the cons of working at NiCE according to real employee reviews?

"management is poor and not so appropriate" ((in 128 reviews)); "They are cheap and salaries are low" ((in 113 reviews)); "You will ruin your life..... they work on old technologies.... Managers are worst here ....." ((in 68 reviews)); "No training nothing u r expected to work on field within 3 days that too with zero error." ((in 25 reviews)); "Upper management was always talking about AI like it was going to somehow make everything else better." ((in 22 reviews))

What are employees saying about NiCE layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NiCE layoffs and their outlook for job security at NiCE in 2026.

What are the top reviewed NiCE locations?

Sandy , Hoboken , Atlanta , New York , Salt Lake City , Denver , Richardson , Chicago , Paramus , Jersey City , Austin , Dallas , Columbus , Washington , Israel , San Diego , Redwood City , San Francisco , Rutherford , Omaha , Los Angeles , Alpharetta , Brooklyn , Minneapolis , Seattle , Boston , Fort Worth , Indianapolis , Cleveland , Carlsbad

NiCE reviews

3.9

79% would recommend to a friend

(3,055 total reviews)

Scott Russell

85% approve of CEO

75% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.9

Work/Life balance

3.8

Career opportunities

3.7

Compensation and benefits

3.6

Senior management

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,055 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Feb 25, 2026

Pay is far below market rates. Barely any raises or promotions.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

2 days in office per week. Hybrid.

Cons

Growth is very difficult at NICE. They do not value paying employees a fair market rate or giving promotions or raises even when it's hard earned. Small annual salary increases are non-existent here.

NiCE Response

4mo

Thank you for sharing your experience. We hire top talent, and our performance-driven culture ensures strong contributors are recognized and rewarded. Our annual employee surveys consistently reflect great satisfaction with the work culture and leadership. We wish you continued success in your career journey with us.

1.0

Feb 19, 2026

Downhill

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Hybrid work schedule = 2 days in office (better than 3 days in office) - Friendly individuals - Decent internal processes

Cons

- Severely underpaid -> e.g. Sales hemorrhaging high performers to competition. - A lot of internal politics (play the game or get trampled on) - R&D is a mess - Workforce is drastically moving overseas.

NiCE Response

4mo

Thank you for your review. We hire top talent, and our performance-driven culture ensures strong contributors are recognized and rewarded. Our robust sales support system offers extensive enablement training and guidance, helping our team succeed and earn competitive compensation. We wish you the best for your professional endeavors.

4.0

Jan 19, 2026

Good culture ! Adopts new technologies faster

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Good culture for overall growth

Cons

Possible long work hours. Lot to learn

NiCE Response

5mo

Thank you for sharing your experience. At NiCE, we’re all about creating a positive work culture that fuels growth while supporting a healthy work-life balance. Even during recent global challenges when many companies paused bonuses and merit increases, NiCE continued to offer both. Our compensation and bonus structure remains above industry benchmarks. Wishing you continued success in your career journey with us!

Viewing 343 - 345 of 3,055 Reviews

Jobs at NiCE

Customer Success Manager

Remote

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Social Media Strategy Specialist (B2B SaaS)

Richardson, TX

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Social Media Strategy Specialist (B2B SaaS)

Hoboken, NJ

View job

Technical Customer Success Manager

Remote

View job

Social Media Strategy Specialist (B2B SaaS)

Atlanta, GA

View job

NiCE

NiCE reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Pay is far below market rates. Barely any raises or promotions.

Downhill

Good culture ! Adopts new technologies faster

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