NiCE reviews

3.9

79% would recommend to a friend

(3,055 total reviews)
avatar

Scott Russell

85% approve of CEO

75% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,055 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Nov 19, 2025

No raise

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and pto days

Cons

No yearly raise in salary. office is loud and crowded, not productive to work

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NiCE Response
7mo
Thank you for sharing your feedback. While many companies paused bonuses and merit increases during recent global economic challenges, NiCE continued to provide both, reflecting our commitment to our employees. Recent updates to our performance and compensation framework were designed to strengthen professional development and total rewards. Our NiCE-FLEX hybrid model provides ultimate flexibility for employees, comprising 2 days in the office each week, and 3 days of remote work. If you have any further questions, please reach out to your HR business partner. We’re here to ensure everyone feels supported.
4.0
Oct 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team. Coworkers care for each other. Decent salary. Good work/life balance. Local company tries to make the workplace enjoyable. I'd gladly go back to work there, but they won't hire remote.

Cons

Corporation doesn't care about the people. Corporate sees people as numbers, not people. Too bad they don't hire remote.

3.0
Sep 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Nice people and the company spends a lot of money on company branded products.

Cons

Busy with not a great work/life balance.

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NiCE Response
9mo
Thank you for your feedback. At NiCE, we’re committed to fostering a healthy work-life balance. Moreover, our “pay for performance” culture ensures that great work gets noticed and rewarded. We recommend that you reach out to your manager / HR business partner in order to discuss your specific concerns.
Viewing 349 - 351 of 3,055 Reviews

Glassdoor has 3,224 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.