NiCE reviews

3.9

79% would recommend to a friend

(3,055 total reviews)
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Scott Russell

85% approve of CEO

75% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,055 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Aug 26, 2025

not bad not great

Recommend
CEO approval
Business Outlook

Pros

great solutions remote friendly forward thinking

Cons

micromanagement at times way too many internal meetings - busy time everywhere high turnover due to complexity and being a huge org

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NiCE Response
9mo
Thank you for your review. At NiCE, we pride ourselves on the exciting opportunities to engage with cutting-edge technology. Our employee surveys consistently reflect great satisfaction with the work culture and the leadership of our managers. Wishing you the best for your professional endeavors.
5.0
Aug 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Great direction under current CEO. Good pay and benefits continue to improve, although it is still inconsistent across the regions. People are generally very collaborative and friendly and very driven to make an impact. The work feels meaningful and I’m excited to be a part of it.

Cons

Moves too fast sometimes. Lots of instances where we solve issues quickly for the short term without thought to the long-term. High expectations, but rewarded for these high expectations. Management can be inconsistent. Some managers are micro managers but I see a culture shift encouraging this change.

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NiCE Response
11mo
Thanks for your review. We're glad that you're excited about the direction NiCE is heading under our new CEO. The energy across teams has been incredible, and we're proud of the new benefits and improvements being rolled out. It's great to see the collaboration, drive, and meaningful work you’ve highlighted - that’s exactly the spirit we’re building on. Wishing you continued success in your career journey at NiCE!
2.0
Jul 26, 2025

Review

Recommend
CEO approval
Business Outlook

Pros

Flexible Unlimited PTO Good coworkers Pet insurance

Cons

Low pay Bare minimum benefits Lack of growth opportunity Lack of support

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NiCE Response
11mo
Thank you for your review. NiCE is committed to investing in its employees by fostering a positive work culture with opportunities to learn and grow. Wishing you the best for your professional endeavors!
Viewing 352 - 354 of 3,055 Reviews

Glassdoor has 3,224 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.