NiCE reviews

3.9

78% would recommend to a friend

(3,044 total reviews)
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Scott Russell

84% approve of CEO

75% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,044 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
5.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, Good tech stack, and engaging team

Cons

Pay scale, benefits are weaker compared to other companies of this size

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NiCE Response
2w
Thanks for your review! At NiCE, we’re committed to investing in our people by fostering a positive culture and providing excellent benefits. Our compensation and bonus structure remains above industry benchmarks, and we have continued to offer both even during broader global challenges. Wishing you continued success in your career journey with us!
5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at NiCE has been a very positive experience so far. It challenges you in the right ways and pushes you to tap into your potential. It’s definitely fast-paced, and I’ve seen the organisation evolve and grow, including leadership changes, while still maintaining alignment and clarity. That consistency builds trust and helps you stay connected to the bigger picture. With the advent of AI, NiCE has stepped up in a big way. The shift towards an AI-first culture is visible across learning programmes, day-to-day work, and the tools available to help employees build an AI mindset. Overall, it’s been a meaningful journey so far, and I’m looking forward to what’s ahead.

Cons

None as such so far

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NiCE Response
4w
Thank you for taking the time to review us. It’s great to hear how the pace of work, growth opportunities, and overall experience at NiCE have been meaningful for you. We’re driven by innovation and real-world impact, a focus reflected in our recent recognition on Fast Company’s World’s Most Innovative Companies of 2026 in the Applied AI category. Our learning and development programs are designed to support employees as they continue to learn and grow in their roles. Wishing you continued success in your career journey with us!
5.0
May 27, 2026

Well-structured company with a dynamic learning environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Professional and well-structured company overall. The work processes are organized, expectations are clear, and people really take ownership, which makes day-to-day work much smoother and less chaotic. The environment is fast-paced and dynamic, which I personally enjoy a lot - there’s always something new happening, along with plenty of opportunities to learn, grow, and explore AI tools and technologies. I really like the fact that the company encourages continuous learning and self-development.

Cons

Nothing major - like any large company, there are always small things that could be improved, but overall the experience has been very positive for me.

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NiCE Response
4w
Thank you for sharing such a thoughtful review. It’s encouraging to hear how strongly our work culture, sense of ownership, and learning opportunities resonate with you. At NiCE, we place deep trust in our employees to think critically, make informed decisions, and take responsibility for solving complex problems at scale. We have a robust learning and development program that enables employees to continuously learn, grow, and build capabilities, including in AI and emerging technologies. Wishing you continued success in your career journey with us!
Viewing 34 - 36 of 3,044 Reviews

Glassdoor has 3,212 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.