NiCE reviews

3.9

78% would recommend to a friend

(3,051 total reviews)
avatar

Scott Russell

85% approve of CEO

75% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,051 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
3.0
May 31, 2016

Not a bad place to work...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Successful at maintaining number one position in Contact Center WFO and Analytics space. Majority of individuals were top notch performers. Average pay, good benefits.

Cons

Poor communications from senior management, CONSTANTLY shifting focus of company and product direction, professional services focused solely on profitability rather than delivering customer value.

5.0
May 27, 2016

Dynamic, fast paced company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great team and smart people in the company. Company is always looking into ways to stay relevant. Compensation is for the most part fair and many possibilities for internal mobility.

Cons

Can be overwhelming for those who not used to a dynamic environment. Flexibility is a must (which can be an issue for some).

Viewing 2791 - 2793 of 3,051 Reviews

Glassdoor has 3,220 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.