Nordstrom reviews

- The job is commission based, if you don't make more then 9.00 an hour after commission the 9.00 an hour is what you'll get ( you'll get fired if that happens a few times) - Commission based working can make some woman VERY sharky, they steal sales and there's a lot of gossiping going on. - In my department there were 30-40% returns this gets TAKEN OUT of your pay check up to a year. - This makes the salary average very low, paychecks of 600 per 2 weeks aren't abnormal. - A lot of pressure from up top to sell, but hey, you try selling $2.000 items in this economy. - A lot of pressure from customers who are spoiled with the Nordstrom 'Return Policy' (As in: There is NONE) and have attitudes. - Getting returns from people who've obviously worn something for the whole summer, just because they can, without receipt, without tags etc. - Standing around being bored if it's not busy, which it usually isn't. - Constantly having to compete with other employee's because they often plan in 3 people on a boring monday morning. - The whole 'nordy nordy nordy' culture at Nordstrom is very preppy: The 'higher up' girls are ALL very pretty, well spoken and 'confident', which says a lot about their promotion system. - If you want to get promoted you have to fit within this culture, which also means you will have to buy the (very) expensive clothing that Nordstrom sells, wear certain brands, etc. - Promotion to Department Manager is based on how well you sell (Sales Per Hour, have to fit in category 4, the highest category, which means you have to sell at least around 300 an hour, depending on the month) not on skills like communication, leadership skills etc. If you sell well, and are friends with the store manager you're good to go.

It is difficult to get promoted without working on certain projects that set you up for promotion.. and to do that, that may require you to switch teams. Another con is office politics (which, yes it's rampant everywhere), but some managers are left out of big picture decision-making. Speaking of managers, I've had some great, amazing, supportive, genuinely kind-hearted human souls - the type that made me very happy, grateful, and proud to work at Nordstrom. There was never a moment of dragging my feet on Mondays with them. Then.. I had the unfortunate experience of working with one who was just... not great. They needed a lot to work on, from people skills to micro-management, they had several other red flags screaming toxic management. Yet, leadership unfortunately seems to like these types of individuals and so they stay; thereby, promoting a pretty insidious culture. Because of that, I feel Nordstrom leadership has lost its way...and lost trust with many employees. I accept that company culture changes all the time, and since the world is still healing from the pandemic, it's just a rough time for everyone right now. It's just a shame that Nordstrom isn't what it used to be.