Nordstrom reviews

3.5

56% would recommend to a friend

(25,103 total reviews)

Erik B. Nordstrom and Peter E. Nordstrom

70% approve of CEO

47% positive business outlook

Nordstrom has an employee rating of 3.5 out of 5 stars, based on 25,103 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nordstrom employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

25K reviews
4.0
Nov 8, 2023
Recommend
CEO approval
Business Outlook

Pros

-Decent employee discounts and employee sales. -Flexible time off. -Generous PTO. -In-depth training that goes above and beyond the competition. -Excellent internal networking capabilities. -Options to participate in a wide variety of communities and programs. -Awesome upper management. -Awesome store-side and operations teams. -Fantastic store managers.

Cons

-Clueless, overzealous lower-level management in certain departments. -Due processes don't seem to be followed correctly when employee concerns are escalated to HR. -Retaliatory complaints and HR escalations don't seem to be properly vetted. -Retaliation seems to be taken more seriously than complaints stemming from someone who is genuinely concerned for their workplace safety and wellbeing. -Certain managers overpromise and under-deliver to their teams.

2.0
Sep 11, 2023

What a waste!

Recommend
CEO approval
Business Outlook

Pros

1. The bathrooms are single occupancy. 2. Store is new and sunny. 3. Sometimes celebrities come in.

Cons

Where to begin? I have a lot of cons. 1. My former manager. She's a micromanager who'd stalk the department on her days off via the teams chat. She is also a bully who asks personal questions and then would issue her judgments on what you said. 2. We'd have to post our whereabouts in the teams app ("I'm going to the bathroom.") 3. We couldn't leave when our shift was over without getting permission. It would sometimes take an hour to be issued the OK. 4. We were all assigned tasks because there aren't enough operations staff, so we, the commission sales people, would have to do stock work and tidying up instead of helping customers. 5. Certain team members are allowed to stand at the cash wrap and ring all the customers and steal all the sales, even though we are told no "cash wrap parties." 6. You have to fight for a cash register because they'll have a dozen people scheduled and have only 5 cash registers. 7. I would sometimes work an hour or two over because there are so many tasks. 8. Some people were assigned the same harder tasks time after time. (Me.) 9. Some team members don't do their tasks because they know eventually someone will do it because it has to be done. One task is doing everyone else's go backs and cleaning out their fitting rooms. And we'd have to take hangers down to the basement - a task that would take a solid 20 minutes out of your selling day. 10. At the NYC flagship store, the employee entrance is in the basement. It's 90 or 100 steps up and down and you aren't allowed to use the elevator unless you have a doctor's note saying you are disabled. Climbing those steps at the end of the day was absolutely miserable. I heard someone say it is the biggest sign of disrespect from the management to us, and I agree.

2.0
Feb 18, 2023
Recommend
CEO approval
Business Outlook

Pros

good people for the most part and great benefits.

Cons

management is a lot of attitudes. not really room for growth. the visual merchandising aspect of the job is a joke. it’s not what it used to be. not really creative at all, that’s put on the back burner. basically if you want to move furniture day and night and put stuff in the dumpster this is the job for you. you’re being pulled in different directions all the time. everyone is mad at you but demands your attention all the time. you’ll work really hard on something for it to be changed the next day or week.

Viewing 244 - 246 of 25,103 Reviews

Glassdoor has 26,191 Nordstrom reviews submitted anonymously by Nordstrom employees. Read employee reviews and ratings on Glassdoor to decide if Nordstrom is right for you.