North Italia reviews

3.4

55% would recommend to a friend

(405 total reviews)
avatar

David Overton

75% approve of CEO

53% positive business outlook

North Italia has an employee rating of 3.4 out of 5 stars, based on 405 company reviews on Glassdoor which indicates that most employees have a good working experience there. The North Italia employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

405 reviews
3.0
Jan 1, 2022

It was ok

Recommend
CEO approval
Business Outlook

Pros

- Flexible schedule - OT pay - Room to grow and learn - Cooks makes meals for each other -Everyone helps each other

Cons

-A lot of OT because they are understaffed (you can say no ofc but most people want the money) - Small BoH for such a high volume kitchen -Boh is a bit dirty/ old equipments -A lot of people quit on the spot -Inventory day sucks because no one wants to do it so prep ( like 2-3 ppl) ends up moving all the grocery for the ENTIRE kitchen by themselves

3.0
Aug 8, 2021

Owned by Cheesecake now

Recommend
CEO approval
Business Outlook

Pros

It’s a really trendy and always busy restaurant. The flexibility on your schedule is unmatched and they are great with approving time-off if requested within the time period given. The money is great and the hospitality culture really makes a difference for your guests.

Cons

Since FRC restaurants became owned by Cheesecake Factory, North Italia lost much of its family culture. Management has to prioritize sales over caring for their employees and it’s been a terrible transition for people who have worked with FRC for a long time. The culture is not the same and it has become a company that just cares about making money rather than creating a “we look out after each other” atmosphere.

5.0
Jul 28, 2021

Great till Cheesecake bought it

Recommend
CEO approval
Business Outlook

Pros

Money is good, always busy, benefits are great. Who doesn’t love pasta, good training program and structure. Great locations in every state

Cons

Your a number as they grow and tenure means nothing. No raises in my last year and still hired outside managers at a higher wage. Cheesecake purchased made it a chain and lack the same vibe

Viewing 31 - 33 of 405 Reviews

Glassdoor has 410 North Italia reviews submitted anonymously by North Italia employees. Read employee reviews and ratings on Glassdoor to decide if North Italia is right for you.