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O'Reilly Auto Parts

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O'Reilly Auto Parts reviews

3.2

48% would recommend to a friend

(4,797 total reviews)

Brad Beckham

59% approve of CEO

46% positive business outlook

O'Reilly Auto Parts has an employee rating of 3.2 out of 5 stars, based on 4,797 company reviews on Glassdoor which indicates that most employees have a good working experience there. The O'Reilly Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

5K reviews
3.0
Jun 6, 2016

Driver/Sales Clerk

Recommend
CEO approval
Business Outlook

Pros

Your discount on auto parts is the best thing about this job.

Cons

Bad management. This is due to the fact that they don't promote employees with management experience. If you speak Spanish and can deal with the other employees you have a better chance at moving up. Even if you don't know how to manage people or have never taken a management or business class. The O'reilly culture is a joke that most stores don't even pay attention to. What goes on on a day to day basis is employees trying to steal your sales to get your commission. Even supervisors will take your sales right in front of you. People trying to get you to do their jobs because they are too busy on their cell phones or visiting with their friends in the store. Bad work scheduling that leads to employees not being able to take their lunches on time and never getting a break. They allow supervisors to verbally abuse low level employees. Miss use of delivery trucks to go buy Starbucks or breakfast from McDonalds, etc. Most stores have no official break room for employees. It's usually just a table and a couple of chairs down one of the store aisle. They "forget" to tell you in your interview that you will be required to meet sales goals each month and also "related" sales goes each month which they will increase when they see you getting close to it or passing it in order to keep pressure on you to work faster/harder at selling their products. I could go on, but I'm tired of typing.

3.0
May 29, 2016
Recommend
CEO approval
Business Outlook

Pros

Great opportunities for advancement from the ground up to an extent. Great benefits etc.

Cons

Horrible scheduling at most stores, high on promises low on follow through, pay is horrendous for the work involved and responsibilities.

2.0
May 18, 2016
Recommend
CEO approval
Business Outlook

Pros

parts discount is nice, but you can find better deals on line

Cons

They don not promote with in. They fast track people to managemnet whom could not use a paper manual. very bad management. The commercial accounts can call you four letter names you out and throw parts at you and that fine in their book. Plus the push hard to over sale customers and you get bad points with management if you dont

Viewing 283 - 285 of 4,797 Reviews

Glassdoor has 4,922 O'Reilly Auto Parts reviews submitted anonymously by O'Reilly Auto Parts employees. Read employee reviews and ratings on Glassdoor to decide if O'Reilly Auto Parts is right for you.