OKG reviews

3.6

69% would recommend to a friend

(1,221 total reviews)

66% positive business outlook

OKG has an employee rating of 3.6 out of 5 stars, based on 1,221 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OKG employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
3.0
Jan 29, 2026
Recommend
CEO approval
Business Outlook

Pros

The company as a whole is a great organisation with good benefits and compensation.

Cons

CS management sucks and racist especially with new comers in managerial position. Not sure if this happens only in Malaysia. But people in managerial positions from BPO joining the team and treating it like a BPO company. No clear directions, protecting chinese people even if they suck at their job. Putting malays and indians agents under PIP without valid reason and terminating people on the spot within 24 hours.

1.0
Jan 26, 2026

Good reviews could be bought

Recommend
CEO approval
Business Outlook

Pros

I can't think of any pros

Cons

As headline, the 5-star ratings could be bought, as they are giving free stuffs for a review. Management are sucks as you need to please them or take sides with them, else no one will notice your hardwork nor promotion will be given. Unfair treatment occurs since the person is their own person, giving out kpi score where the person does not have any output. Higher management are promoted not because of their capabilities, if you know what I mean. When thing happens, they just shift the blame to someone without understanding the entire things and tend to close the case quickly. Forcing people to do OT just because they dont want to hire more people to clear the backlogs. Also threatening people that their performance review or employment status will be affected if they dont work OT .

Viewing 112 - 114 of 1,221 Reviews

Glassdoor has 1,263 OKG reviews submitted anonymously by OKG employees. Read employee reviews and ratings on Glassdoor to decide if OKG is right for you.