OTG Management reviews

3.0

37% would recommend to a friend

(838 total reviews)
avatar

Matthew King

Not enough data to show CEO approval

38% positive business outlook

OTG Management has an employee rating of 3.0 out of 5 stars, based on 838 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OTG Management employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

838 reviews
1.0
May 13, 2015
Recommend
CEO approval
Business Outlook

Pros

Good money for now Base level employees are kind and sympathize with one another There are changes that are being made, but they've been saying that since I've started

Cons

They're currently giving the impression that they're trying to kick old staff out and go in a new direction Very political With the new staff coming in, old staff feel very under appreciated, especially since we've gone through hell to keep this restaurant afloat Management will not listen to employees as to what needs to be done to help the restaurant thrive: we've been telling them to fix things but only to receive a scolding, only recently did they make a few changes that we've been recommending for years but call it their own VERY unhygenic, we advertise freshness, but leave food out for days in chilled sushi cases; we clean our dishes and cups together in a dishwasher meant solely for cups (no employee eats/drinks out of those cups) They're trying to bring in improved customer service the wrong way, we try to tell them otherwise but have been scolded for it Ipads that should speed things up, only help to cause problems A company that only thrives because of the ignorance of it's customers, an absolute embarrassment to work at. I only say I work at a bar at the airport, would never mention the company.

1.0
Nov 14, 2015

TERRIBLE.

Recommend
CEO approval
Business Outlook

Pros

only good part was the pay. that was it. not much else. very few coworkers make you feel welcome.

Cons

the managers are terrible. they talk down to you and make you feel like crap. it seriously brought down my self esteem. they would also make you work at 3am even when you say you have no transportation of getting there and no other coworkers who have their own car will take your shift. coworkers were also very unprofessional (would openly talk about drug use in front of customers). managers would also make you leave early or stay late (kind of a downer if you have a social life because you will never know the exact time you leave work) managers were also a bit racist and did not even care about you. all the coworkers in terminal 3 did not make me feel welcome.. they would give you dirty looks and not even introduce themselves.

1.0
Nov 16, 2014

N/A

Recommend
CEO approval
Business Outlook

Pros

-Free wifi. (Very slow) -Talk on your phone anytime you want. -Meet and talk to new people. - A place for the unprofessional worker.

Cons

-Horrible management rude & always missing when you need them. -HIGH turnover (ref to ^). -No appreciation for loyalty. -NO appreciation for hardwork and people who care to stay through all the b.s. -Forced to work long after your end time is over. -No structure, having management in your name is truly a fallacy. -Ipads are such a nuances to how a resturant should really operate. -Your not alowed to be sick. -Working in tight spaces around 12-14 people for 8-12 hours a day. -Food sucks because no training is given to cooks & no quality control what so ever. -Just dont work there because the orientation is a bunch of lies, working in the terminal which is very fast paced is very much like chaos. - Managers and supervisors dont care about anything but to make money. - Managers/hr don't have any single trainers on payroll, servers and utility are pushed right into a mess not having a clue of anything. -You are not given the tools to succeed at all. -Bartenders should stay as far away from otg as possible because most of the times your beverages will not be in stock. -Risk of injury is very high as broken glass is left everywhere in nobel & corso.

Viewing 727 - 729 of 838 Reviews

Glassdoor has 853 OTG Management reviews submitted anonymously by OTG Management employees. Read employee reviews and ratings on Glassdoor to decide if OTG Management is right for you.