Does OnTrac pay their employees well?

According to anonymously submitted Glassdoor reviews, OnTrac employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at OnTrac. This rating has improved by 10% over the last 12 months.

How satisfied are employees working at OnTrac?

37% of OnTrac employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OnTrac 3.0 out of 5 for work life balance, 2.7 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at OnTrac?

Package Handler (59) , Customer Service Representative (25) , Independent Contractor (21) , Sorter (21) , Delivery Driver (20) , Driver (20) , Operations Manager (17) , Warehouse Worker (17) , Dispatcher (15) , Courier (12) , General Manager (9) , Customer Service (8) , Logistics Coordinator (8) , Package Sorter (8) , Warehouse Associate (8)

What are the pros of working at OnTrac according to real employee reviews?

"Good pay ok hours stable" ((in 37 reviews)); "Good people working there and it’s okay" ((in 19 reviews)); "Good money and can be done early" ((in 14 reviews)); "• friendly coworkers" ((in 11 reviews)); "Good opportunity to get experience so you can get a better job elsewhere or start your own courier service." ((in 9 reviews))

What are the cons of working at OnTrac according to real employee reviews?

"no process, no logistics, route localization, bad managers, bad staffs" ((in 18 reviews)); "I work quite long hours in my job." ((in 15 reviews)); "Upper management can not be the best but most are very nice." ((in 12 reviews)); "no benefits lack of opportunities" ((in 12 reviews)); "No work life balance." ((in 8 reviews))

What are employees saying about OnTrac layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OnTrac layoffs and their outlook for job security at OnTrac in 2026.

What are the top reviewed OnTrac locations?

Vienna , Reno , Chantilly , Richmond , Chandler , Fontana , Commerce , Smyrna , Phoenix , Orlando , Paulsboro , New York , Cleveland , Woburn , Atlanta , Marietta , Maspeth , Charlotte , Ironton , Redlands , Henderson , Baltimore , Belleville , Dulles , DeSoto , Cincinnati , Denver , Kent , Pittsburgh , Franklin

OnTrac reviews

2.9

37% would recommend to a friend

(598 total reviews)

Mike Brown

75% approve of CEO

39% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Work/Life balance

2.8

Career opportunities

2.7

Culture & values

2.7

Compensation and benefits

2.6

Senior management

OnTrac has an employee rating of 2.9 out of 5 stars, based on 598 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OnTrac employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

598 reviews

3.0

Dec 10, 2025

Just ok

Customer implementation consultant

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule for salary employees

Cons

The work environment is not all that great

OnTrac Response

2mo

Thank you for taking the time to share your experience. We’re glad to hear you found value in the flexibility that comes with the role. At the same time, we’re sorry to hear the overall work environment did not meet expectations. Creating a positive and supportive workplace is important, and feedback like yours helps us better understand where we need to improve. If you’re open to sharing more or would like to connect directly, we encourage you to reach out to our HR team here: https://ontr.ac/connectwithHR We appreciate you taking the time to share your perspective.

3.0

Nov 29, 2025

Review

Package handler

Recommend

CEO approval

Business Outlook

Pros

Good pay, pto, opportunity to grow

Cons

Not enough hours, early morning shifts

OnTrac Response

2mo

Thank you for taking the time to share your experience! We’re glad to hear you’ve found value in the pay, PTO, and opportunities to grow. Those are important parts of the experience we aim to provide across our teams. We also appreciate your feedback around hours and early morning shifts. As schedules can vary based on volume and operational needs, insights like yours are helpful as we continue looking for ways to better support our team members. If you’re open to sharing more or would like to connect directly, we encourage you to reach out to our HR team here: https://ontr.ac/connectwithHR We appreciate everything you and the rest of the team do to keep things moving.

4.0

Nov 13, 2025

Hard work

Package handler

Recommend

CEO approval

Business Outlook

Pros

Good pay but you unlearn it

Cons

Hard work and it’s cold

OnTrac Response

2mo

Thank you for taking the time to share your experience! We’re glad to hear you found value in the pay and had a positive experience overall. Our operations can be physically demanding and the environment can vary, so we truly appreciate the effort that goes into the work each day. We also appreciate your feedback and take it to heart as we continue working to support our teams. We appreciate everything you and the rest of the team do to keep things moving.

Viewing 28 - 30 of 598 Reviews

Jobs at OnTrac

Logistics Settlement Validation Specialist (Hub-to-Hub) | REMOTE

Fleet Traffic Control Specialist (Hub-to-Hub) | REMOTE

Warehouse Package Handler

Warehouse Package Handler

Warehouse Package Handler

OnTrac

OnTrac reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Just ok

Review

Hard work

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