Does OnTrac pay their employees well?

According to anonymously submitted Glassdoor reviews, OnTrac employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at OnTrac. This rating has improved by 10% over the last 12 months.

How satisfied are employees working at OnTrac?

37% of OnTrac employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OnTrac 3.0 out of 5 for work life balance, 2.7 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at OnTrac?

Package Handler (59) , Customer Service Representative (25) , Independent Contractor (21) , Sorter (21) , Delivery Driver (20) , Driver (20) , Operations Manager (17) , Warehouse Worker (17) , Dispatcher (15) , Courier (12) , General Manager (9) , Customer Service (8) , Logistics Coordinator (8) , Package Sorter (8) , Warehouse Associate (8)

What are the pros of working at OnTrac according to real employee reviews?

"Good pay ok hours stable" ((in 37 reviews)); "Good people working there and it’s okay" ((in 19 reviews)); "Good money and can be done early" ((in 14 reviews)); "• friendly coworkers" ((in 11 reviews)); "Good opportunity to get experience so you can get a better job elsewhere or start your own courier service." ((in 9 reviews))

What are the cons of working at OnTrac according to real employee reviews?

"no process, no logistics, route localization, bad managers, bad staffs" ((in 18 reviews)); "I work quite long hours in my job." ((in 15 reviews)); "Upper management can not be the best but most are very nice." ((in 12 reviews)); "no benefits lack of opportunities" ((in 12 reviews)); "No work life balance." ((in 8 reviews))

What are employees saying about OnTrac layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OnTrac layoffs and their outlook for job security at OnTrac in 2026.

What are the top reviewed OnTrac locations?

Vienna , Reno , Chantilly , Richmond , Chandler , Fontana , Commerce , Smyrna , Phoenix , Orlando , Paulsboro , New York , Cleveland , Woburn , Atlanta , Marietta , Maspeth , Charlotte , Ironton , Redlands , Henderson , Baltimore , Belleville , Dulles , DeSoto , Cincinnati , Denver , Kent , Pittsburgh , Franklin

OnTrac reviews

2.9

37% would recommend to a friend

(598 total reviews)

Mike Brown

75% approve of CEO

39% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Work/Life balance

2.8

Career opportunities

2.7

Culture & values

2.7

Compensation and benefits

2.6

Senior management

OnTrac has an employee rating of 2.9 out of 5 stars, based on 598 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OnTrac employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

598 reviews

5.0

Sep 24, 2025

Good company

Vice president

Recommend

CEO approval

Business Outlook

Pros

There are good people spread throughout.

Cons

A lot is expected and in Q4 the race is on

OnTrac Response

2mo

Thank you for taking the time to share your experience. We’re glad to hear you recognized the strong people across the organization. That truly makes a difference, especially in a fast paced and high demand environment. We also appreciate your perspective on the expectations, particularly during peak season. Q4 is a critical time for our operations, and we recognize the level of effort and commitment it takes across the team. We appreciate your contributions and the time you spent with us, and thank you again for your feedback.

3.0

Sep 21, 2025

Good

Lead package handler

Recommend

CEO approval

Business Outlook

Pros

Good management. Scott was the best.

Cons

Not many. Just certain favoritism

OnTrac Response

2mo

Thank you for taking the time to share your experience! We’re glad to hear you had a positive experience with the team in Mount Prospect and that leadership made a strong impression. It’s great to see that kind of impact recognized. We also appreciate your feedback around fairness. Creating a consistent and equitable experience for all team members is important, and insights like yours help us continue to improve. We appreciate everything you and the rest of the team do to keep things moving.

1.0

Sep 20, 2025

Worse mistake

Area manager

Recommend

CEO approval

Business Outlook

Pros

None comes to mind during my time there

Cons

Lied about how many hours you would be working, needs to be more straightforward with those conversations No organization from all levels Leads are over-worked working almost everyday Can’t really take time-off Bad culture, growth opportunities, training, ethics, poor leadership the whole 9

OnTrac Response

2mo

Thank you for taking the time to share your feedback. We’re sorry to hear your experience didn’t meet expectations. We take feedback like this seriously and are always looking for ways to improve the employee experience across our teams. If you’re open to sharing more or would like to connect directly, we encourage you to reach out to our HR team here: https://ontr.ac/connectwithHR We appreciate you taking the time to share your perspective.

Viewing 31 - 33 of 598 Reviews

Jobs at OnTrac

Logistics Settlement Validation Specialist (Hub-to-Hub) | REMOTE

Fleet Traffic Control Specialist (Hub-to-Hub) | REMOTE

Warehouse Package Handler

Warehouse Package Handler

Warehouse Package Handler

OnTrac

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