Does OnTrac pay their employees well?

According to anonymously submitted Glassdoor reviews, OnTrac employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at OnTrac. This rating has improved by 10% over the last 12 months.

How satisfied are employees working at OnTrac?

37% of OnTrac employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OnTrac 3.0 out of 5 for work life balance, 2.7 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at OnTrac?

Package Handler (59) , Customer Service Representative (25) , Independent Contractor (21) , Sorter (21) , Delivery Driver (20) , Driver (20) , Operations Manager (17) , Warehouse Worker (17) , Dispatcher (15) , Courier (12) , General Manager (9) , Customer Service (8) , Logistics Coordinator (8) , Package Sorter (8) , Warehouse Associate (8)

What are the pros of working at OnTrac according to real employee reviews?

"Good pay ok hours stable" ((in 37 reviews)); "Good people working there and it’s okay" ((in 19 reviews)); "Good money and can be done early" ((in 14 reviews)); "• friendly coworkers" ((in 11 reviews)); "Good opportunity to get experience so you can get a better job elsewhere or start your own courier service." ((in 9 reviews))

What are the cons of working at OnTrac according to real employee reviews?

"no process, no logistics, route localization, bad managers, bad staffs" ((in 18 reviews)); "I work quite long hours in my job." ((in 15 reviews)); "Upper management can not be the best but most are very nice." ((in 12 reviews)); "no benefits lack of opportunities" ((in 12 reviews)); "No work life balance." ((in 8 reviews))

What are employees saying about OnTrac layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OnTrac layoffs and their outlook for job security at OnTrac in 2026.

What are the top reviewed OnTrac locations?

Vienna , Reno , Chantilly , Richmond , Chandler , Fontana , Commerce , Smyrna , Phoenix , Orlando , Paulsboro , New York , Cleveland , Woburn , Atlanta , Marietta , Maspeth , Charlotte , Ironton , Redlands , Henderson , Baltimore , Belleville , Dulles , DeSoto , Cincinnati , Denver , Kent , Pittsburgh , Franklin

OnTrac reviews

2.9

37% would recommend to a friend

(598 total reviews)

Mike Brown

75% approve of CEO

39% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (598 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

OnTrac has an employee rating of 2.9 out of 5 stars, based on 598 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OnTrac employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

598 reviews

1.0

Jan 4, 2026

Trailer tech

Warhouse operative

Recommend

CEO approval

Business Outlook

Pros

Good pay Good hours Warhouse workers are nice Good vibe

Cons

For the trailer Mechanics looking to work here.. they will rat you out if they dont like you.. jealousy runs deep in the Mechanic field.plenty of friends warned me the were also previous Mechanics.. they do you dirty so you dont replace them.

OnTrac Response

2mo

Thank you for taking the time to share your experience. We’re glad to hear you found positives in the pay, hours, and team environment. At the same time, we’re sorry to hear about your concerns regarding the workplace experience. We take feedback around team dynamics and workplace culture seriously, and are committed to fostering a respectful and supportive environment for all employees. Insights like yours are important as we continue working to improve across our operations. If you’re open to sharing more or would like to connect directly, we encourage you to reach out to our HR team here: https://ontr.ac/connectwithHR We appreciate you taking the time to share your perspective.

2.0

Jan 2, 2026

No Training Provided

Warehouse worker

Recommend

CEO approval

Business Outlook

Pros

Base Salary 18/hr and they will hire just about anyone. Felons are welcome.

Cons

Minimal hours. Schedule changes weekly. Little training and support. Incompetent Management. Negative culture.

OnTrac Response

2mo

Thank you for taking the time to share your experience. We’re glad to hear you found value in the starting pay and opportunity. At the same time, we’re sorry to hear your experience around training, scheduling, and overall support did not meet expectations. Providing clear onboarding, consistent communication, and a positive team environment is important, and feedback like yours helps us better understand where we need to improve. We also recognize the impact that scheduling and hours can have on the overall experience. If you’re open to sharing more or would like to connect directly, we encourage you to reach out to our HR team here: https://ontr.ac/connectwithHR We appreciate you taking the time to share your perspective.

1.0

Dec 21, 2025

NEVER AGAIN

Package handler

Recommend

CEO approval

Business Outlook

Pros

There’s none! I would never work for this company again!

Cons

Management is TERRIBLE. People are lazy. Was given roles to become a lead, and they made it seem like the lead role was there but in the end gave it to someone who was so under qualified and was made to train the person to do the said job.

OnTrac Response

2mo

Thank you for taking the time to share your feedback. We’re sorry to hear your experience didn’t meet expectations. We take feedback like this seriously and are always looking for ways to improve the employee experience across our teams. If you’re open to sharing more or would like to connect directly, we encourage you to reach out to our HR team here:https://ontr.ac/connectwithHR We appreciate you taking the time to share your perspective.

Viewing 25 - 27 of 598 Reviews

Jobs at OnTrac

Logistics Settlement Validation Specialist (Hub-to-Hub) | REMOTE

Fleet Traffic Control Specialist (Hub-to-Hub) | REMOTE

Warehouse Package Handler

Warehouse Package Handler

Warehouse Package Handler

OnTrac

OnTrac reviews

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Trailer tech

No Training Provided

NEVER AGAIN

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