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      OnTrac

      Engaged Employer

      OnTrac reviews

      2.9

      37% would recommend to a friend

      (598 total reviews)
      avatar

      Mike Brown

      75% approve of CEO

      39% positive business outlook

      Ratings by demographic groups

      OnTrac has an employee rating of 2.9 out of 5 stars, based on 598 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OnTrac employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

      Reviews by job title

      598 reviews
      2.0
      Jan 28, 2026

      Warehouse work is known for OSHA/EEOC violations

      Operations administrative assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      The only pro is that if you enjoy being exploited and don’t care because you got bills and just say “that’s just the way life is.” then you won’t care about being used, abused, and spit out (fired) when it suits them.

      Cons

      The whole pyramid structure is a scam where those at the top (middle to upper management) who contribute zero to daily operations outside of sending out a few report spreadsheets get paid the most. They (management) also get annual bonuses that depend how well you at the bottom (sorter, package handler) work. While you don’t receive any kind of cut of that bonus even though it’s your labor they’re profiting from. It’s a scam structure.

      avatar
      OnTrac Response
      2mo
      Thank you for taking the time to share your feedback. We’re sorry to hear your experience did not meet expectations. We take concerns like this seriously, especially those related to workplace practices and the employee experience, and are committed to maintaining a respectful and compliant environment for all team members. We are continuously working to improve across our operations, and feedback like yours is important in helping us identify where we can do better. If you’re open to sharing more or would like to connect directly, we encourage you to reach out to our HR team here: https://ontr.ac/connectwithHR We appreciate you taking the time to share your perspective.
      4.0
      Jan 23, 2026

      Good vibes for my seasonal experience at OnTrac

      Package handler
      Recommend
      CEO approval
      Business Outlook

      Pros

      As a seasonal Package Handler, I really liked the leadership there at the Kent warehouse and the employees (orange vest leads, grey vest permanent employees and other blue/yellow vest seasonal employees). You start the shift being told what is ahead for that day and then you go to it. There is a big difference in the lightest work, which may be clothes retail bag packages, and the heaviest work, which may be team lifting tires heavier than 50 pounds. There is good employee appreciation with pizza or tacos, etc.

      Cons

      If this is your first package handler experience, it is important to realize that you are expected to come in around Peak Season and really produce, which (as a pro there is a seasonal premium) is expected with the volume and with that seasonal premium- the con is that sometimes the direction on how to do seemingly simple tasks is a bit nuanced. After a seasonal role, I found that because of the inherent nature of there being different sized boxes, loading a trailer is not an exact science.

      avatar
      OnTrac Response
      2mo
      Thank you for taking the time to share your experience! We’re really glad to hear you enjoyed being part of the team at our Kent warehouse, especially the leadership and the teamwork across the different groups. That kind of support makes a big difference during peak season. Our operations move fast and, as you mentioned, the work can vary quite a bit from lighter packages to heavier team lifts, so we appreciate the effort and flexibility that goes into every shift. It’s also great to hear the team created moments for employee appreciation along the way. We also appreciate your feedback around communication, especially during situations like severe weather. Clear and timely updates are important, and insights like yours help us continue to improve how we support our teams. We appreciate everything you and the rest of the team do to keep things moving.
      5.0
      Jan 8, 2026

      I like it

      Package handler
      Recommend
      CEO approval
      Business Outlook

      Pros

      It was a good job to work at I got alone with every one at the job

      Cons

      Just only working 4 to 5 hours a day just wanted more hours that’s all

      avatar
      OnTrac Response
      2mo
      Thank you for taking the time to share your experience! We’re glad to hear you enjoyed being part of the team in Caledonia and had a positive experience working with everyone. That kind of environment makes a big difference day to day. We also appreciate your feedback around hours. As schedules can vary based on volume and operational needs, insights like yours are helpful as we continue to look for ways to support our teams. We appreciate everything you and the rest of the team do to keep things moving.
      Viewing 22 - 24 of 598 Reviews
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      ReviewsOnTrac reviews

      Glassdoor has 717 OnTrac reviews submitted anonymously by OnTrac employees. Read employee reviews and ratings on Glassdoor to decide if OnTrac is right for you.