One Call reviews

I came from a large health insurance company that laid me off in January. When I read One Call's employment requirements I thought it was perfect. For those who come from physicians offices and health insurance companies you know that a CMS 1500 is a claim form. To One Call, it's a referral. Clinicals are authorization approvals. Records are referrals. I lasted 4 weeks simply because I could not wrap my head around their thinking that to me seems like fraud. The also give you one month to master their "skills" before moving onto the next. If you don't have it down pat before the next one, they fire you. I saved them the trouble.

They pay below market rate, because they cannot afford to pay better. They also lay off employees regularly, making high paying jobs at One Call risky to have. This has led to lots of turnover, and experience drain, which will only continue to get worse. I anticipate they will attempt to solve this with increased contractor labor, but that is how they got into trouble in the first place, so clearly no lesson was learned in terms of how to operate in a better way.