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One Legal

Acquired by InfoTrack

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One Legal reviews

3.1

52% would recommend to a friend

(46 total reviews)

Ed Watts

53% approve of CEO

52% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.4

Work/Life balance

3.1

Compensation and benefits

2.9

Career opportunities

2.8

Culture & values

2.8

Senior management

One Legal has an employee rating of 3.1 out of 5 stars, based on 46 company reviews on Glassdoor which indicates that most employees have a good working experience there. The One Legal employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

46 reviews
2.0
Sep 14, 2015

I'll say this, it was an exciting ride!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fast paced work environment. The days will go by quick. The days are never boring. Dress is casual. Down to earth co workers. Pretty good pay for industry standards. Benefits are okay. Some good people in upper management.

Cons

You will be pushed incessantly and you will feel like a turnip being squeezed for everything your worth. Upper management often times doesn't have a proper understanding of how much goes into getting the job done. They also change direction on company policies based on a customer reaction. They do this and blame the employee for the customer being upset who was only following company policy. There is often a lack of trust that upper and mid management shows towards employees. You will often feel micro managed. When a customer issue arises upper management will often be reactionary before allowing staff to investigate. A lot of brow beating goes on here. Management doesn't always have a consistent philosophy. Vacation/sick time is not comparable to other industries. As an employee, you will often feel not valued. Favortism is a problem often times.

avatar
One Legal Response
10y
I want to thank you for taking the time to give us feedback. I’m sorry that your experience at One Legal didn’t match up to our aim of being a great place to work. Yes, our industry requires that we provide a fast service to our customers, but that must never make our employees feel like they’re being pushed beyond their limits; if you felt this way, I am sorry. I will open up an enquiry into managers and how they deliver feedback, the idea one of my managers put you down is simply unacceptable. We are taking your feedback and looking at how we can address the areas in which we didn’t deliver a great work experience for you. In particular, we are taking significant steps to encourage free, fair, and transparent communication between managers and employees. We have also added “sick time” to our employee offerings. As you may know, the President holds a monthly town hall meeting with all staff and I encourage all staff to raise issues either with myself or the President directly or indirectly with HR. I am sorry that you didn’t feel able to do this while at One Legal – I will consider how we can further improve in this area. Thank you again for the feedback. It helps us to make One Legal a better place to work. I wish you the best of luck with all of your future endeavors. Jim Wilmott, Senior VP of Operations
3.0
Jun 23, 2015

Overly stressed, not because of work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Learned a lot handling documents and dispatching court documents through out California.

Cons

Coworkers were unprofessional and untrustworthy.

avatar
One Legal Response
10y
Thank you for taking the time to write this review. I’m glad to hear that you learned a lot while working with us – we take staff development seriously and are working on our internal training programs. I’m very concerned to see your comments in relation to some of your colleagues. That is the complete opposite of the culture we strive for at One Legal. It is important to me that employees can raise concerns like this as and when they arise so that we can deal with them. If you would like to share more about your experience please contact me by emailing hr@onelegal.com so that we can set up a time to talk. Jim Wilmott, Senior VP of Operations
5.0
May 6, 2015

hard work is starting to pay off

Analyst
Recommend
CEO approval
Business Outlook

Pros

Team has improved by light years recently and the company's revenues and profitability are way up. 2014 was full of uncertainty, but 2015 and beyond are looking really solid. Pay is good (not great) for northern marin and there is a generally loose work schedule and environment. Under the the new leadership there there are growth opportunities based on merit not tenure

Cons

Food brought in only 1 day/week and not too many other perks Only see the CEO 1 day/week. Uncertainty in the industry and some offices will be shutting down

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Glassdoor has 47 One Legal reviews submitted anonymously by One Legal employees. Read employee reviews and ratings on Glassdoor to decide if One Legal is right for you.