Optima Tax Relief reviews

4.7

95% would recommend to a friend

(625 total reviews)
avatar

David King

93% approve of CEO

89% positive business outlook

Optima Tax Relief has an employee rating of 4.7 out of 5 stars, based on 625 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Optima Tax Relief employee rating is 26% above average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

625 reviews
1.0
Nov 9, 2021

Worst place ever runnnnn

Recommend
CEO approval
Business Outlook

Pros

None none none none none

Cons

Everything they have gone down hill worst place ever They will set you up for failure and get you fired

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Optima Tax Relief Response
4y
Thank you for your review. Optima has strict zero-tolerance policies against harassment, discrimination, retaliation and bullying and takes all complaints seriously. We ask that you please contact our HR department to provide further information regarding any possible bullying that may have occurred during your employment by contacting us at HROps@optimataxrelief.com.
1.0
Oct 21, 2021

Didn't like working here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Can't think of any pros.

Cons

They have no heart and don't treat their employees well at all.

1.0
Sep 3, 2021
Recommend
CEO approval
Business Outlook

Pros

The only pro I can think of was making great friends - hopefully they can get out of there as they wish. Because trust me, there’s way better opportunities out there than here.

Cons

Mental health to them is a joke. They do not provide adequate resources and/or support for employees who are truly in need. Instead, they have a quota to meet and would rather burn out the employees versus stepping in as LEADERS to step in, take some of the load, and actually engage with their staff. This is not just coming from me; this is a ton of feedback that has been sent to all managers, CEO included, and yet, they still turn a blind eye and protect themselves. Who’s really gaining by working here? Because the employees are more of their stepping ground versus partnership. I looked forward more to being unemployed because that’s when I realized my mental health was finally at ease. They ridicule mental health as though we’re just “babies” about it. Managers are also in their position either because they’re popular and liked by the senior managers or because there’s a desperate need because other managers see the environment in which they’re in so they leave abruptly. Their career path is a joke. After many, many attempts at utilizing their career development program (and trusting the managers with the chances they were providing), I was finally offered a position that I was excited about. But because the department was short staffed, COVID hit, and layoffs were happening, I was part of the unlucky ones to get laid off because of my disability. Is this really a company you want to support your mental health? That was a blessing in disguise to leave this horrible environment. They will not support you in your development, your sanity, or your overall well-being. They continued to make false promises for their benefit; even if it meant killing you.

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Optima Tax Relief Response
4y
Thank you for taking the time to provide us your feedback. We are sorry to hear that you have had less than an ideal experience during your time at Optima. As it pertains to Mental Health, we are very proud of the Culture Circle that was formed specifically to raise Mental Health Awareness and provide a space for those who need an outlet. This group is open to any Optimian who is interested in joining and has many resources that our employees can take advantage of. We also have a high number of employees that are continuously promoted to different departments or are utilizing our Opti-Learn program to obtain licenses to later go on to become a Tax Preparer or Enrolled Agent. The development of our staff is so meaningful to us that it is one of the four major strategic pillars of the company. In addition, we are proud to be able to share our “Growth Stories” book on an annual basis to showcase individuals who have worked really hard to grow within the company. We wish you good health and success in your future endeavors.
Viewing 40 - 42 of 625 Reviews

Glassdoor has 637 Optima Tax Relief reviews submitted anonymously by Optima Tax Relief employees. Read employee reviews and ratings on Glassdoor to decide if Optima Tax Relief is right for you.