Optimum Customer Service (CSR) reviews

Users say... "Good benefits and enjoy working with my customers" "Great people and gets fun" "Good hours and training." "Coworkers are great." "Good Work Life Balance very flexible" 

Users say... "Poor management" "the way that upper management treats you, the supervisors are great, but the corp people just see numbers, when you are on a call center floor interacting with people telling them stuff they don't want to hear they are unhappy, and when suddenlink is refusing to fix an ongoing issue in an area they don't want to refer suddenlink to friends and family." "long hours and un real expectations" "Never technically off, always on call as a supervisor you are expected to always be available unless your out of the country." "bad leadership."