Optimum reviews

2.9

41% would recommend to a friend

(519 total reviews)

Dennis Mathew

53% approve of CEO

30% positive business outlook

Optimum has an employee rating of 2.9 out of 5 stars, based on 519 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Optimum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

519 reviews
1.0
Feb 25, 2021

Crap company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None at all. Not in the world anyway.

Cons

This company is hot garbage and needs to go out of business.

3.0
Jul 10, 2019
Recommend
CEO approval
Business Outlook

Pros

Call Center Reps don't have to worry about getting fired if they don't have to answer for their actions

Cons

Customers are upset, disconnecting, disgruntled that they can't get a solid answer or speak to a member of leadership after waiting on hold to speak with a supervisor

Viewing 37 - 39 of 519 Reviews

Glassdoor has 539 Optimum reviews submitted anonymously by Optimum employees. Read employee reviews and ratings on Glassdoor to decide if Optimum is right for you.