Question 1

Does Optimum pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Optimum employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Optimum. This rating has decreased by 6% over the last 12 months.

Question 2

How satisfied are employees working at Optimum?

Accepted Answer

41% of Optimum employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Optimum 2.9 out of 5 for work life balance, 2.6 for culture and values and 2.7 for career opportunities.

Question 3

What are the top reviewed jobs at Optimum?

Accepted Answer

Direct Sales Representative (18), Customer Service Representative (16), Retention Specialist (11), Sales Representative (11), Tech Support Representative (11), Retail Sales Associate (10), Director (9), Sales (9), Customer Service Representative (CSR) (7), Account Executive (6), Dispatcher (6), Inbound Sales Representative (6), Residential Account Executive (6), Tech Support (6), Broadband Technician (5)

Question 4

What are the pros of working at Optimum according to real employee reviews?

Accepted Answer

"Good benefits and enjoy working with my customers" ((in 69 reviews)); "Great people and gets fun" ((in 26 reviews)); "Good hours and training." ((in 12 reviews)); "Good Work Life Balance very flexible" ((in 10 reviews)); "Coworkers are great." ((in 9 reviews))

Question 5

What are the cons of working at Optimum according to real employee reviews?

Accepted Answer

"Poor management" ((in 40 reviews)); "long hours and un real expectations" ((in 11 reviews)); "the way that upper management treats you, the supervisors are great, but the corp people just see numbers, when you are on a call center floor interacting with people telling them stuff they don't want to hear they are unhappy, and when suddenlink is refusing to fix an ongoing issue in an area they don't want to refer suddenlink to friends and family." ((in 9 reviews)); "Never technically off, always on call as a supervisor you are expected to always be available unless your out of the country." ((in 9 reviews)); "bad leadership." ((in 8 reviews))

Question 6

What are employees saying about Optimum layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Optimum layoffs and their outlook for job security at Optimum in 2026.

Question 7

What are the top reviewed Optimum locations?

Accepted Answer

Tyler, Lubbock, Saint Louis, Long Island City, New York, Greenville, Bethpage, Parkersburg, Plano, Charleston, Piscataway, Bronx, Georgetown, Dallas, Newark, Conroe, Russellville, Saint Joseph, Brooklyn, Jericho, Lake Havasu City, Stillwater, San Angelo, Batesville, Pahrump, Long Island-Queens, Hawthorne, Hicksville, Flagstaff, Phoenix

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