Does Optimum pay their employees well?

According to anonymously submitted Glassdoor reviews, Optimum employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Optimum. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Optimum?

41% of Optimum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Optimum 2.9 out of 5 for work life balance, 2.6 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Optimum?

Direct Sales Representative (18) , Customer Service Representative (16) , Retention Specialist (11) , Sales Representative (11) , Tech Support Representative (11) , Retail Sales Associate (10) , Director (9) , Sales (9) , Customer Service Representative (CSR) (7) , Account Executive (6) , Dispatcher (6) , Residential Account Executive (6) , Tech Support (6) , Broadband Technician (5) , Inbound Sales Representative (5)

What are the pros of working at Optimum according to real employee reviews?

"Loaded with benefits and good leave accruals" ((in 70 reviews)); "Great people and gets fun" ((in 24 reviews)); "Good hours and training." ((in 12 reviews)); "Good Work Life Balance very flexible" ((in 10 reviews)); "Coworkers are good." ((in 8 reviews))

What are the cons of working at Optimum according to real employee reviews?

"Altice management is horrible" ((in 37 reviews)); "Never technically off, always on call as a supervisor you are expected to always be available unless your out of the country." ((in 10 reviews)); "Upper management is demeaning and inept and attempt to get by with the bare minimums.. Very toxic work environment passed down from upper and middle managers, local office and bosses are Good but are extremely limited in decision making ability due to upper management." ((in 9 reviews)); "bad leadership." ((in 9 reviews)); "long hours and un real expectations" ((in 8 reviews))

What are employees saying about Optimum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Optimum layoffs and their outlook for job security at Optimum in 2026.

What are the top reviewed Optimum locations?

Tyler , Lubbock , Saint Louis , Long Island City , New York , Greenville , Bethpage , Parkersburg , Plano , Charleston , Piscataway , Bronx , Georgetown , Dallas , Newark , Conroe , Russellville , Saint Joseph , Brooklyn , Jericho , Lake Havasu City , Stillwater , San Angelo , Batesville , Pahrump , Long Island-Queens , Hawthorne , Hicksville , Flagstaff , Phoenix

Skip to content Skip to footer

Notifications

Optimum

Optimum reviews

2.9

41% would recommend to a friend

(519 total reviews)

Dennis Mathew

53% approve of CEO

30% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Compensation and benefits

2.9

Work/Life balance

2.7

Career opportunities

2.6

Culture & values

2.4

Senior management

Optimum has an employee rating of 2.9 out of 5 stars, based on 519 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Optimum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

519 reviews

3.0

Nov 26, 2017

cable tv tech

Cable tv tech, dispatch, warehouse

Recommend

CEO approval

Business Outlook

Pros

this job is not boring. you learn something new just about every day. if you can not figure out a problem you can call for help. someone will help you either over the phone or will come to you.

Cons

they run this company like two separate companies. one group gets all the best equipment and extra people. the other group gets all the hand me downs and bare minimal people. it took 3 years to get a bucket truck in my town and the next town over had two. I was told not to ask to borrow one.

3.0

Nov 21, 2017

The attendance

Tech support

Recommend

CEO approval

Business Outlook

Pros

Nice place to work I love what I do at suddenlink easy money just have to take a lot of abuse from customers

Cons

Dnt have sups to stand behind the it employee and if u have a sick family member they won't accomodate if u haven't been employed 6 mo or over

4.0

Nov 15, 2017

Great experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great compensation Harder you work more you make

Cons

Have to drive your own car. Customers that don't understand basic things

Viewing 406 - 408 of 519 Reviews

Top companies for "Compensation and Benefits" near you

Cox Communications

4.1★Compensation & Benefits

Cellular Sales

3.6★Compensation & Benefits

Frontier

3.6★Compensation & Benefits

UScellular

4.3★Compensation & Benefits

Jobs at Optimum

Retail Sales Consultant

New Bern, NC

View job

Retail Sales Consultant

Point Pleasant, WV

View job

Retail Sales Consultant

Abilene, TX

View job

Retail Sales Consultant

Kingman, AZ

View job

Retail Sales Consultant

Jonesboro, AR

View job

Optimum reviews FAQs

Related searches: Optimum jobs | Optimum salaries | Optimum benefits | Optimum interviews

Reviews Optimum reviews

Optimum

Optimum reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

cable tv tech

The attendance

Great experience

Top companies for "Compensation and Benefits" near you

Jobs at Optimum

Optimum reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Optimum reviews FAQs

Jobs at Optimum