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      Optimum

      Engaged Employer

      Optimum reviews

      2.9

      41% would recommend to a friend

      (519 total reviews)

      Dennis Mathew

      53% approve of CEO

      30% positive business outlook

      Ratings by demographic groups

      Optimum has an employee rating of 2.9 out of 5 stars, based on 519 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Optimum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      519 reviews
      5.0
      Feb 1, 2026

      Great place

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Positive work environment. Work hard and you’ll be rewarded.

      Cons

      None to speak of at the moment

      1.0
      Jan 30, 2026

      Avoid Marketing and Media Orgs

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Hybrid schedule (2-3x per week in office) - Compensation package is decent for industry - Good resume builder (F500 company) - Good work/life balance. Not a lot of late nights. In office days most folks leave between 4-5pm

      Cons

      - Frequent changes in leadership (3 CMOs and 3 VPs of Media/Growth in last 3 years) has caused confusion and lack of clarity on department goals. - Marketing analytics is a fairly new dept and lacks the resources/infrastructure to effectively meet demands. - Little to no process, structure, or organization. Expectation is to adapt to a broken system. - A lot of friction and tension amongst internal teams. Constant push/pull for budget/resources. - Many decisions are made in a vacuum without data or input from day to day teams who manage programs. - Not a modern work culture. No company sponsored events, old-school hierarchy/structure, meeting heavy days without clear agendas and next steps.

      3.0
      Jan 28, 2026

      Ok, not as rewarding as promised

      Specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy work, salary plus. It’s work

      Cons

      The commission structure is unclear. Their cell phone service is garbage and extremely hard to sell because of that. Outdated sales system

      Viewing 40 - 42 of 519 Reviews
      Related searches: Optimum jobs | Optimum salaries | Optimum benefits | Optimum interviews
      ReviewsOptimum reviews

      Glassdoor has 539 Optimum reviews submitted anonymously by Optimum employees. Read employee reviews and ratings on Glassdoor to decide if Optimum is right for you.