Does Optimum pay their employees well?

According to anonymously submitted Glassdoor reviews, Optimum employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Optimum. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Optimum?

41% of Optimum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Optimum 2.9 out of 5 for work life balance, 2.6 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Optimum?

Direct Sales Representative (18) , Customer Service Representative (16) , Retention Specialist (11) , Sales Representative (11) , Tech Support Representative (11) , Retail Sales Associate (10) , Director (9) , Sales (9) , Customer Service Representative (CSR) (7) , Account Executive (6) , Dispatcher (6) , Residential Account Executive (6) , Tech Support (6) , Broadband Technician (5) , Inbound Sales Representative (5)

What are the pros of working at Optimum according to real employee reviews?

"Good benefits and enjoy working with my customers" ((in 71 reviews)); "Great people and gets fun" ((in 24 reviews)); "Good hours and training." ((in 13 reviews)); "Coworkers are great." ((in 9 reviews)); "Work experience is great for learning new things in life, if you can master this crazy work environment, then you can master most anything." ((in 6 reviews))

What are the cons of working at Optimum according to real employee reviews?

"Poor management" ((in 36 reviews)); "Upper management is demeaning and inept and attempt to get by with the bare minimums.. Very toxic work environment passed down from upper and middle managers, local office and bosses are Good but are extremely limited in decision making ability due to upper management." ((in 9 reviews)); "Never technically off, always on call as a supervisor you are expected to always be available unless your out of the country." ((in 9 reviews)); "No work/life balance." ((in 8 reviews)); "long hours and un real expectations" ((in 8 reviews))

What are employees saying about Optimum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Optimum layoffs and their outlook for job security at Optimum in 2026.

What are the top reviewed Optimum locations?

Tyler , Lubbock , Saint Louis , Long Island City , New York , Greenville , Bethpage , Parkersburg , Plano , Charleston , Piscataway , Bronx , Georgetown , Dallas , Newark , Conroe , Russellville , Saint Joseph , Brooklyn , Jericho , Lake Havasu City , Stillwater , San Angelo , Batesville , Pahrump , Long Island-Queens , Hawthorne , Hicksville , Flagstaff , Phoenix

Skip to content Skip to footer

Notifications

Optimum

Optimum reviews

2.9

41% would recommend to a friend

(519 total reviews)

Dennis Mathew

53% approve of CEO

30% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (519 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Optimum has an employee rating of 2.9 out of 5 stars, based on 519 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Optimum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

519 reviews

5.0

Mar 1, 2017

Good

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Everything is good. I believe the culture is great.

Cons

They don't have a bench press in the gym.

3.0

Feb 27, 2017

suddenlink sbs4 field tech

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

good pay, great place if you like helping others, company truck, tools, benifits

Cons

poor management, cliches, childish leaders, long hours, holidays, no time for family

2.0

Feb 20, 2017

Not So Much.... Anymore

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Co-workers, the atmosphere, family oriented

Cons

Management is not professional, the customer's are whiny, dumb, and greedy the company is just horrible

Viewing 445 - 447 of 519 Reviews

Top companies for "Compensation and Benefits" near you

Cox Communications

4.1★Compensation & Benefits

Cellular Sales

3.6★Compensation & Benefits

Frontier

3.6★Compensation & Benefits

UScellular

4.3★Compensation & Benefits

Jobs at Optimum

Warehouse Specialist I

Accounts Payable Associate

Accounts Payable Associate

Optimum reviews FAQs

Related searches: Optimum jobs | Optimum salaries | Optimum benefits | Optimum interviews

Reviews Optimum reviews

Optimum

Optimum reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good

suddenlink sbs4 field tech

Not So Much.... Anymore

Top companies for "Compensation and Benefits" near you

Jobs at Optimum

Optimum reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

Optimum reviews FAQs

Jobs at Optimum