Does Optimum pay their employees well?

According to anonymously submitted Glassdoor reviews, Optimum employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Optimum. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Optimum?

43% of Optimum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Optimum 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Optimum?

Direct Sales Representative (18) , Customer Service Representative (16) , Retention Specialist (11) , Sales Representative (11) , Tech Support Representative (11) , Retail Sales Associate (10) , Director (9) , Sales (9) , Customer Service Representative (CSR) (7) , Account Executive (6) , Dispatcher (6) , Inbound Sales Representative (6) , Residential Account Executive (6) , Tech Support (6) , Broadband Technician (5)

What are the pros of working at Optimum according to real employee reviews?

"Good benefits and enjoy working with my customers" ((in 65 reviews)); "Great people and gets fun" ((in 24 reviews)); "Good hours and training." ((in 12 reviews)); "Good Work Life Balance very flexible" ((in 11 reviews)); "Coworkers are great." ((in 9 reviews))

What are the cons of working at Optimum according to real employee reviews?

"Poor management" ((in 39 reviews)); "upper management is deaf to its hourly employees, stress filled dealing with irate customers most of one's shift" ((in 14 reviews)); "long hours and un real expectations" ((in 9 reviews)); "bad leadership." ((in 9 reviews)); "Never technically off, always on call as a supervisor you are expected to always be available unless your out of the country." ((in 8 reviews))

What are employees saying about Optimum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Optimum layoffs and their outlook for job security at Optimum in 2026.

What are the top reviewed Optimum locations?

Tyler , Lubbock , Saint Louis , New York , Long Island City , Greenville , Bethpage , Parkersburg , Plano , Charleston , Piscataway , Bronx , Georgetown , Dallas , Newark , Conroe , Russellville , Saint Joseph , Brooklyn , Jericho , Lake Havasu City , Stillwater , Abilene , San Angelo , Batesville , Pahrump , Long Island-Queens , Hawthorne , Hicksville , Flagstaff

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Optimum

Optimum reviews

2.9

43% would recommend to a friend

(188 total reviews)

Dennis Mathew

47% approve of CEO

28% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.2

Compensation and benefits

3.0

Work/Life balance

2.7

Career opportunities

2.6

Culture & values

2.4

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

188 reviews

Reviews about "Compensation"

Return to all reviews

5.0

Jan 6, 2025

Enjoyed working here

Broadband technician iii

Recommend

CEO approval

Business Outlook

Pros

Pay is definitely good here

Cons

Long hours, working in weather

4.0

Dec 9, 2024

Optimum New Kingston 💃

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Great benefits, great people, super friendly, very homely, most supervisory people are friendly and understanding. Great pay especially since they had a raise recently. Close to ever fast food place you could think of.

Cons

Some supervisor's aren't very friendly or understanding of a medical situation. Place is ALWAYS cold. Security are STRICT!, dress codes are taken way to seriously.

2.0

Dec 1, 2024

.

Tech support lead

Recommend

CEO approval

Business Outlook

Pros

Good benefits, pay, and activities

Cons

It was a very toxic work environment

Viewing 46 - 48 of 188 Reviews

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Jobs at Optimum

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Chickasha, OK

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Sales Support Specialist

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Enjoyed working here

Optimum New Kingston 💃

.

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