Does Optimum pay their employees well?

According to anonymously submitted Glassdoor reviews, Optimum employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Optimum. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Optimum?

43% of Optimum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Optimum 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Optimum?

Direct Sales Representative (18) , Customer Service Representative (16) , Retention Specialist (11) , Sales Representative (11) , Tech Support Representative (11) , Retail Sales Associate (10) , Director (9) , Sales (9) , Customer Service Representative (CSR) (7) , Account Executive (6) , Dispatcher (6) , Inbound Sales Representative (6) , Residential Account Executive (6) , Tech Support (6) , Broadband Technician (5)

What are the pros of working at Optimum according to real employee reviews?

"Good benefits and enjoy working with my customers" ((in 65 reviews)); "Great people and gets fun" ((in 24 reviews)); "Good hours and training." ((in 12 reviews)); "Good Work Life Balance very flexible" ((in 11 reviews)); "Coworkers are great." ((in 9 reviews))

What are the cons of working at Optimum according to real employee reviews?

"Poor management" ((in 39 reviews)); "upper management is deaf to its hourly employees, stress filled dealing with irate customers most of one's shift" ((in 14 reviews)); "long hours and un real expectations" ((in 9 reviews)); "bad leadership." ((in 9 reviews)); "Never technically off, always on call as a supervisor you are expected to always be available unless your out of the country." ((in 8 reviews))

What are employees saying about Optimum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Optimum layoffs and their outlook for job security at Optimum in 2026.

What are the top reviewed Optimum locations?

Tyler , Lubbock , Saint Louis , New York , Long Island City , Greenville , Bethpage , Parkersburg , Plano , Charleston , Piscataway , Bronx , Georgetown , Dallas , Newark , Conroe , Russellville , Saint Joseph , Brooklyn , Jericho , Lake Havasu City , Stillwater , Abilene , San Angelo , Batesville , Pahrump , Long Island-Queens , Hawthorne , Hicksville , Flagstaff

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Optimum

Optimum reviews

2.9

43% would recommend to a friend

(188 total reviews)

Dennis Mathew

47% approve of CEO

28% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.2

Compensation and benefits

3.0

Work/Life balance

2.7

Career opportunities

2.6

Culture & values

2.4

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

188 reviews

Reviews about "Compensation"

Return to all reviews

1.0

Nov 25, 2024

Not a good place to work

Bbt4 maintenance

Recommend

CEO approval

Business Outlook

Pros

Discounted cable, internet etc Company gps monitored vehicle

Cons

Unhealthy work environment, do not value employees, poor incentives and raises, health insurance premiums are very high for subpar insurances. Upper management is demeaning and inept and attempt to get by with the bare minimums.. Very toxic work environment passed down from upper and middle managers, local office and bosses are Good but are extremely limited in decision making ability due to upper management. They will blame all shortcomings on “the union”.

4.0

Nov 18, 2024

Mobile sales representative

Sales representative

Recommend

CEO approval

Business Outlook

Pros

You get a commission in every sale you make and it’s fun for people who have good sales skills

Cons

Some days you might not make any sale, not because of your sales skills but no interest from the customers you handle

3.0

Oct 16, 2024

Account manager

Recommend

CEO approval

Business Outlook

Pros

Good benefits decent pay, starter job

Cons

Gets dry at times, boring

Viewing 49 - 51 of 188 Reviews

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Jobs at Optimum

Retail Sales Consultant

Point Pleasant, WV

View job

Retail Sales Consultant

Jonesboro, AR

View job

Retail Sales Consultant

Sales Support Specialist

Retail Sales Consultant

Parkersburg, WV

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Optimum

Optimum reviews

Ratings by category

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Reviews about "Compensation"

Not a good place to work

Mobile sales representative

Account manager

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