Optimum reviews

2.9

41% would recommend to a friend

(519 total reviews)

Dennis Mathew

53% approve of CEO

30% positive business outlook

Optimum has an employee rating of 2.9 out of 5 stars, based on 519 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Optimum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

519 reviews
2.0
Feb 9, 2016

Ups, but mostly downs

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Insurance, 401k, free cable and internet, it's a job/paycheck.

Cons

Well, during my 2 year 3 month tenure at Suddenlink communications my department received no bonus, no OT, and only a 3% annual raise. There is virtually no room for advancement. While staying in the same department my job title changed 3 times, and my responsibilities never stopped changing. Through all the changes I kept a positive attitude, and did my best for the company. Little did I know that despite repeated reassurances I was training our replacements (contractors), and they laid off half the department. During my exit interview it was made known to us that there had been plans to replace us for over 2 years, and that if we wanted to stay with the company we should have started looking towards other departments then, although we had no way of knowing that. The day that it happened, we were treated like we were at-fault fired, given about a minute to collect what we could before being escorted out of the building, and later had to come back after hours to collect the rest of our belongings.

1.0
Jun 4, 2026

Stay Away

Recommend
CEO approval
Business Outlook

Pros

None anymore. Company has gone downhill

Cons

The company is on the verge of bankruptcy. Commissions have been cut drastically. Lost over $50k over the last year in commissions due to cuts

Viewing 52 - 54 of 519 Reviews

Glassdoor has 539 Optimum reviews submitted anonymously by Optimum employees. Read employee reviews and ratings on Glassdoor to decide if Optimum is right for you.