Is Optum a good company to work for as a Client Management/Business Development Associate?

Client Management/Business Development Associate professionals working at Optum have rated their employer with 3.3 out of 5 stars in 466 Glassdoor reviews. This is a lower than average score with the overall rating of Optum employees being 3.4 out of 5 stars. Search open Client Management/Business Development Associate Jobs at Optum now and start preparing for your job interview by browsing frequently asked Client Management/Business Development Associate interview questions at Optum .

What are the top reviewed jobs at Optum?

Software Engineer (1139) , Senior Software Engineer (717) , Customer Service Representative (341) , Associate Software Engineer (339) , Nurse Practitioner (187) , Director (184) , Business Analyst (181) , Registered Nurse (143) , Manager (140) , Data Engineer (130) , Associate Director (127) , Medical Coder (127) , Customer Service Representative (CSR) (123) , Project Manager (119) , Data Scientist (112)

What are the pros of working at Optum according to real employee reviews?

"Good work life balance and have to go only 10 days in a month as per our choice" ((in 1904 reviews)); "Remote and Dynamic work environment good benefits" ((in 855 reviews)); "For ppl who just want good pay and basic work this is the best you can get" ((in 680 reviews)); "Good work life balance and we can work from home" ((in 601 reviews)); "Good culture and policies" ((in 572 reviews))

What are the cons of working at Optum according to real employee reviews?

"Poor management and lack of cooperation." ((in 620 reviews)); "Frequent layoffs and no warn notices." ((in 301 reviews)); "No bonuses and cost of living raise is not sufficient" ((in 154 reviews)); "No team sprit No onboarding process on joining No training Only interested in monitoring staff output" ((in 138 reviews)); "Poor communication both internally and externally" ((in 87 reviews))

Optum Client Management/Business Development Associate reviews

3.3

62% would recommend to a friend

(466 total reviews)

Patrick Conway

62% approve of CEO

65% positive business outlook

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Client Management/Business Development Associate employees have rated Optum with 3.3 out of 5 stars, based on 466 company reviews on Glassdoor. This indicates that most Client Management/Business Development Associate professionals have a good working experience there. Optum is rated in line with the average (within 1 standard deviation) by Client Management/Business Development Associate professionals compared to other employers within the Healthcare industry (3.4 stars).

Reviews by job title

466 reviews

5.0

Jun 28, 2026

Good management, but limited growth opportunities

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good management but based on process

Cons

No growth internally you cannot move to other opportunities.

3.0

Jun 24, 2026

Good resources and great colleagues, but constant layoffs hurt morale

Ux designer

Recommend

CEO approval

Business Outlook

Pros

I had all the hardware and software to do my job. Was able to work from home one day a week. Worked with really great people. Pay was okay. Work/life balance was good for me.

Cons

Moved to hybrid 4 days a week. The company is super siloed and it felt like everybody was trying to solve the same thing. My group was under constant reorganization and leadership overhauling. Then that last year we were having layoffs every four months or so due to unexpected business expenses and profitability. This created an unpleasant and uneasy feeling. Health insurance is worse than my wife's and health insurance is literally what they do!

3.0

Jun 2, 2026

Decent work-life balance overshadowed by micromanagement

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Worklife is decent. PTO is pretty good

Cons

Micromanaging at an all time high.

Viewing 1 - 3 of 466 Reviews

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Optum Client Management/Business Development Associate reviews

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Reviews by job title

Good management, but limited growth opportunities

Good resources and great colleagues, but constant layoffs hurt morale

Decent work-life balance overshadowed by micromanagement

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