Is Optum a good company to work for as a Client Management/Business Development Associate?

Client Management/Business Development Associate professionals working at Optum have rated their employer with 3.3 out of 5 stars in 466 Glassdoor reviews. This is a lower than average score with the overall rating of Optum employees being 3.4 out of 5 stars. Search open Client Management/Business Development Associate Jobs at Optum now and start preparing for your job interview by browsing frequently asked Client Management/Business Development Associate interview questions at Optum .

What are the top reviewed jobs at Optum?

Software Engineer (1139) , Senior Software Engineer (717) , Customer Service Representative (341) , Associate Software Engineer (339) , Nurse Practitioner (187) , Director (184) , Business Analyst (182) , Registered Nurse (143) , Manager (140) , Data Engineer (130) , Associate Director (128) , Medical Coder (127) , Customer Service Representative (CSR) (123) , Project Manager (119) , Data Scientist (112)

What are the pros of working at Optum according to real employee reviews?

"Good work life balance and have to go only 10 days in a month as per our choice" ((in 1912 reviews)); "Remote and Dynamic work environment good benefits" ((in 843 reviews)); "For ppl who just want good pay and basic work this is the best you can get" ((in 682 reviews)); "Good work life balance and we can work from home" ((in 605 reviews)); "people are great and very talented" ((in 455 reviews))

What are the cons of working at Optum according to real employee reviews?

"Poor management and lack of cooperation." ((in 623 reviews)); "Low salary and very low yearly increases" ((in 432 reviews)); "Frequent reorganizations and layoffs." ((in 301 reviews)); "bad pay and no bonuses" ((in 162 reviews)); "No team sprit No onboarding process on joining No training Only interested in monitoring staff output" ((in 146 reviews))

Optum Client Management/Business Development Associate reviews

3.3

62% would recommend to a friend

(466 total reviews)

Patrick Conway

62% approve of CEO

65% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (466 reviews)

Ratings by demographic groups

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Client Management/Business Development Associate employees have rated Optum with 3.3 out of 5 stars, based on 466 company reviews on Glassdoor. This indicates that most Client Management/Business Development Associate professionals have a good working experience there. Optum is rated in line with the average (within 1 standard deviation) by Client Management/Business Development Associate professionals compared to other employers within the Healthcare industry (3.4 stars).

Reviews by job title

466 reviews

4.0

Feb 22, 2026

Great Company for Starters

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

They sometimes provide free foods or snacks, engagement, easy account because it's healthcare

Cons

Management style became a little toxic, there are many kpi's to achieve so kinda pressuring.

3.0

Feb 17, 2026

Good until a higher up dislikes you

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Good benefits and good overall pay

Cons

Favoritism Higher ups want you out if they dislike you

3.0

Feb 6, 2026

Customer Service Rep for 3.5 years | No Career Growth!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Healthcare Benefits Skills Communication Skills GREAT Healthcare Knowledge, since you'll be skilled in all LOBs without additional pay

Cons

No Career Growth - was an Intern Trainer for 2 years SG22 for 3.5 years in the company - no SG increase AT ALL Team Leaders or called as "AMs" don't have proper training to lead, so agents or "advocates" resign not with the company but with the management and how they are into KPIs but don't care at all to agents

Viewing 10 - 12 of 466 Reviews

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View all Client Management/Business Development Associate Jobs

Optum

Optum Client Management/Business Development Associate reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great Company for Starters

Good until a higher up dislikes you

Customer Service Rep for 3.5 years | No Career Growth!

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