Is Optum a good company to work for as a Client Management/Business Development Associate?

Client Management/Business Development Associate professionals working at Optum have rated their employer with 3.3 out of 5 stars in 475 Glassdoor reviews. This is a lower than average score with the overall rating of Optum employees being 3.4 out of 5 stars. Search open Client Management/Business Development Associate Jobs at Optum now and start preparing for your job interview by browsing frequently asked Client Management/Business Development Associate interview questions at Optum .

What are the top reviewed jobs at Optum?

Software Engineer (1139) , Senior Software Engineer (717) , Customer Service Representative (341) , Associate Software Engineer (339) , Nurse Practitioner (187) , Director (184) , Business Analyst (182) , Registered Nurse (143) , Manager (140) , Data Engineer (130) , Associate Director (128) , Medical Coder (127) , Customer Service Representative (CSR) (123) , Project Manager (119) , Data Scientist (112)

What are the pros of working at Optum according to real employee reviews?

"Good work life balance and have to go only 10 days in a month as per our choice" ((in 1910 reviews)); "Remote and Dynamic work environment good benefits" ((in 858 reviews)); "For ppl who just want good pay and basic work this is the best you can get" ((in 669 reviews)); "Good work life balance and we can work from home" ((in 605 reviews)); "Good culture and policies" ((in 572 reviews))

What are the cons of working at Optum according to real employee reviews?

"Poor management and lack of cooperation." ((in 628 reviews)); "Low salary and very low yearly increases" ((in 426 reviews)); "Frequent Restructuring and layoffs" ((in 304 reviews)); "bad pay and no bonuses" ((in 161 reviews)); "No team sprit No onboarding process on joining No training Only interested in monitoring staff output" ((in 142 reviews))

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Optum

Optum Client Management/Business Development Associate reviews

3.3

63% would recommend to a friend

(475 total reviews)

Patrick Conway

62% approve of CEO

65% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Culture & values

3.4

Compensation and benefits

3.3

Career opportunities

3.1

Work/Life balance

2.8

Senior management

Client Management/Business Development Associate employees have rated Optum with 3.3 out of 5 stars, based on 475 company reviews on Glassdoor. This indicates that most Client Management/Business Development Associate professionals have a good working experience there. Optum is rated in line with the average (within 1 standard deviation) by Client Management/Business Development Associate professionals compared to other employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

475 reviews

4.0

Mar 25, 2026

AXIS Tower 2

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

-Good company to start with since the internal team are onshore they get the job done without being hassle -Very nice work environment. training provided so as equipment. the higher ups are kind like work kind. -In Key Accounts everything is good you get all the support you need.

Cons

-Low Pay -Might not rehire you for idk reasons -pwede cp sa prod pero need di ka mahuli ng guard

4.0

Mar 16, 2026

Good Company

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good company must apply here.

Cons

Very queuing and you'll be handling all the members concerns in terms of coverage, enrollment, disenrollment, billing, claims, authorizations, and so much more haha.

4.0

Mar 2, 2026

OK

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

bonuses for meeting metrics, good vision plan, many other positions to advance to, remote.

Cons

high call volume, poor management, unorganized training, mandatory overtime that changes day to day

Viewing 7 - 9 of 475 Reviews

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View all Client Management/Business Development Associate Jobs

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Optum Client Management/Business Development Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

AXIS Tower 2

Good Company

OK

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