Is Optum a good company to work for as a Client Management/Business Development Associate?

Client Management/Business Development Associate professionals working at Optum have rated their employer with 3.3 out of 5 stars in 365 Glassdoor reviews. This is a lower than average score with the overall rating of Optum employees being 3.4 out of 5 stars. Search open Client Management/Business Development Associate Jobs at Optum now and start preparing for your job interview by browsing frequently asked Client Management/Business Development Associate interview questions at Optum .

What are the top reviewed jobs at Optum?

Software Engineer (1140) , Senior Software Engineer (719) , Customer Service Representative (341) , Associate Software Engineer (339) , Nurse Practitioner (187) , Director (184) , Business Analyst (182) , Registered Nurse (143) , Manager (140) , Data Engineer (130) , Associate Director (128) , Medical Coder (127) , Customer Service Representative (CSR) (123) , Project Manager (119) , Data Scientist (112)

What are the pros of working at Optum according to real employee reviews?

"Good work life balance and have to go only 10 days in a month as per our choice" ((in 1909 reviews)); "Remote and Dynamic work environment good benefits" ((in 853 reviews)); "For ppl who just want good pay and basic work this is the best you can get" ((in 672 reviews)); "flexible work schedule and work from home" ((in 600 reviews)); "people are great and very talented" ((in 484 reviews))

What are the cons of working at Optum according to real employee reviews?

"Poor management and lack of cooperation." ((in 619 reviews)); "Low salary and very low yearly increases" ((in 425 reviews)); "Frequent Restructuring and layoffs" ((in 298 reviews)); "No team sprit No onboarding process on joining No training Only interested in monitoring staff output" ((in 146 reviews)); "Poor communication both internally and externally" ((in 92 reviews))

Skip to content Skip to footer

Notifications

Optum

Optum Client Management/Business Development Associate reviews

3.3

62% would recommend to a friend

(365 total reviews)

Patrick Conway

48% approve of CEO

47% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Compensation and benefits

3.3

Culture & values

3.2

Career opportunities

3.0

Work/Life balance

2.6

Senior management

Client Management/Business Development Associate employees have rated Optum with 3.3 out of 5 stars, based on 365 company reviews on Glassdoor. This indicates that most Client Management/Business Development Associate professionals have a good working experience there. Optum is rated in line with the average (within 1 standard deviation) by Client Management/Business Development Associate professionals compared to other employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

365 reviews

1.0

May 29, 2025

LOTS OF DISCREPANCY WITH MY TAX AND GOVERNMENT MANDATED CONTRIBS

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Coworkers makes it tolerable to work with Optum.

Cons

When I left, I found out I had no tax number DESPITE signing a letter of permission for them to do it on behalf of me during onboarding. From there, I shouldered everything and did it myself. Some seniors are so flirty and scandalous, so unprofessional with women when not monitored or on duty. Sucks. Their account is so difficult itself, combined with very impossible metrics. Lol. Mind you, my performance there was excellent.

3.0

May 28, 2025

CSR review

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great management, flexible hours, hybrid

Cons

Low pay, high stress, office politics

3.0

May 25, 2025

na

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

high basic pay. they hire newbies. they provide equipment

Cons

management is worse. your job responsibility is for 10 persons. you are assigned to billing, insurance coverage, pharmacy, etc. worse supervisor i had.

Viewing 28 - 30 of 365 Reviews

Jobs at Optum

Senior Account Manager, Client Services

Associate Director PBM Sales, Strategy and Growth Remote

Associate Director, Enterprise Strategy and Partnerships - Remote

Provider Experience Supervisor - National Remote

Sr. Provider Engagement Specialist - Jackson, TN - Remote

View all Client Management/Business Development Associate Jobs

Optum reviews FAQs

Optum reviews Optum Client Management/Business Development Associate reviews

Optum

Optum Client Management/Business Development Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

LOTS OF DISCREPANCY WITH MY TAX AND GOVERNMENT MANDATED CONTRIBS

CSR review

na

Jobs at Optum

Optum reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Jobs at Optum

Optum reviews FAQs