Is Optum a good company to work for as a Client Management/Business Development Associate?

Client Management/Business Development Associate professionals working at Optum have rated their employer with 3.3 out of 5 stars in 365 Glassdoor reviews. This is a lower than average score with the overall rating of Optum employees being 3.4 out of 5 stars. Search open Client Management/Business Development Associate Jobs at Optum now and start preparing for your job interview by browsing frequently asked Client Management/Business Development Associate interview questions at Optum .

What are the top reviewed jobs at Optum?

Software Engineer (1140) , Senior Software Engineer (719) , Customer Service Representative (341) , Associate Software Engineer (339) , Nurse Practitioner (187) , Director (184) , Business Analyst (182) , Registered Nurse (143) , Manager (140) , Data Engineer (130) , Associate Director (128) , Medical Coder (127) , Customer Service Representative (CSR) (123) , Project Manager (119) , Data Scientist (112)

What are the pros of working at Optum according to real employee reviews?

"Good work life balance and have to go only 10 days in a month as per our choice" ((in 1909 reviews)); "Remote and Dynamic work environment good benefits" ((in 853 reviews)); "For ppl who just want good pay and basic work this is the best you can get" ((in 672 reviews)); "flexible work schedule and work from home" ((in 600 reviews)); "people are great and very talented" ((in 484 reviews))

What are the cons of working at Optum according to real employee reviews?

"Poor management and lack of cooperation." ((in 619 reviews)); "Low salary and very low yearly increases" ((in 425 reviews)); "Frequent Restructuring and layoffs" ((in 298 reviews)); "No team sprit No onboarding process on joining No training Only interested in monitoring staff output" ((in 146 reviews)); "Poor communication both internally and externally" ((in 92 reviews))

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Optum

Optum Client Management/Business Development Associate reviews

3.3

62% would recommend to a friend

(365 total reviews)

Patrick Conway

48% approve of CEO

47% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Compensation and benefits

3.3

Culture & values

3.2

Career opportunities

3.0

Work/Life balance

2.6

Senior management

Client Management/Business Development Associate employees have rated Optum with 3.3 out of 5 stars, based on 365 company reviews on Glassdoor. This indicates that most Client Management/Business Development Associate professionals have a good working experience there. Optum is rated in line with the average (within 1 standard deviation) by Client Management/Business Development Associate professionals compared to other employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

365 reviews

3.0

Jun 27, 2025

My experience being an employee with Optum

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

-Higher ups or supervisors are friendly and approachable. They will also understand if you can't make it to work due to personal reasons and illness

Cons

-low compensation -management keeps on changing -agents keep on being transferred to a different LOB but no increase in salary

4.0

Jun 23, 2025

Would have loved to stay

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Really nice people to work with, great benefits

Cons

no career structure, no job security

4.0

Jun 1, 2025

Optum is great for beginners because of its good management but the pay is average

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good management and work-life balance. Helpful to jump start your professional career.

Cons

Low pay for entry level

Viewing 25 - 27 of 365 Reviews

Jobs at Optum

Senior Account Manager, Client Services

Associate Director PBM Sales, Strategy and Growth Remote

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Provider Experience Supervisor - National Remote

Sr. Provider Engagement Specialist - Jackson, TN - Remote

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Optum

Optum Client Management/Business Development Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

My experience being an employee with Optum

Would have loved to stay

Optum is great for beginners because of its good management but the pay is average

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