Is Optum a good company to work for as a Client Management/Business Development Associate?

Client Management/Business Development Associate professionals working at Optum have rated their employer with 3.3 out of 5 stars in 365 Glassdoor reviews. This is a lower than average score with the overall rating of Optum employees being 3.4 out of 5 stars. Search open Client Management/Business Development Associate Jobs at Optum now and start preparing for your job interview by browsing frequently asked Client Management/Business Development Associate interview questions at Optum .

What are the top reviewed jobs at Optum?

Software Engineer (1141) , Senior Software Engineer (719) , Customer Service Representative (341) , Associate Software Engineer (339) , Nurse Practitioner (188) , Director (184) , Business Analyst (182) , Registered Nurse (143) , Manager (140) , Data Engineer (130) , Associate Director (128) , Medical Coder (127) , Customer Service Representative (CSR) (123) , Project Manager (119) , Data Scientist (112)

What are the pros of working at Optum according to real employee reviews?

"Good work life balance and have to go only 10 days in a month as per our choice" ((in 1922 reviews)); "Remote and Dynamic work environment good benefits" ((in 869 reviews)); "For ppl who just want good pay and basic work this is the best you can get" ((in 674 reviews)); "Good work life balance and we can work from home" ((in 599 reviews)); "Good culture and policies" ((in 587 reviews))

What are the cons of working at Optum according to real employee reviews?

"Poor management and lack of cooperation." ((in 625 reviews)); "Low salary and very low yearly increases" ((in 427 reviews)); "Frequent Restructuring and layoffs" ((in 304 reviews)); "No team sprit No onboarding process on joining No training Only interested in monitoring staff output" ((in 132 reviews)); "Poor communication both internally and externally" ((in 96 reviews))

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Optum

Optum Client Management/Business Development Associate reviews

3.3

62% would recommend to a friend

(365 total reviews)

Patrick Conway

48% approve of CEO

47% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Compensation and benefits

3.3

Culture & values

3.2

Career opportunities

3.0

Work/Life balance

2.6

Senior management

Client Management/Business Development Associate employees have rated Optum with 3.3 out of 5 stars, based on 365 company reviews on Glassdoor. This indicates that most Client Management/Business Development Associate professionals have a good working experience there. Optum is rated in line with the average (within 1 standard deviation) by Client Management/Business Development Associate professionals compared to other employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

365 reviews

4.0

Mar 6, 2025

Fresh Grad Friendly

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

It has a competitive salary rate

Cons

I can't think of any.

2.0

Feb 28, 2025

So busy

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Competitive salary, promise of bonus only if meeting strict metrics

Cons

So busy, bad training, strict rules

2.0

Feb 17, 2025

CSR

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Remote work, friendly trainers, they give you equipment

Cons

Micromanaged, even though it was online had to limit time away from computer like bathroom breaks. There were issues with people taking “too many” bathroom breaks. Some of the Subject matter experts were unhelpful and hung up on you if they didn’t feel like helping you.

Viewing 46 - 48 of 365 Reviews

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Optum Client Management/Business Development Associate reviews

Ratings by category

Ratings by demographic groups

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Fresh Grad Friendly

So busy

CSR

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