PDS Health reviews

3.6

59% would recommend to a friend

(2,043 total reviews)
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Stephen Thorne

75% approve of CEO

65% positive business outlook

PDS Health has an employee rating of 3.6 out of 5 stars, based on 2,043 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PDS Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Jul 4, 2014

Save yourself and go somewhere that won't make you compromise your morals.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company is making lots of money so they're growing rapidly. From a technology standpoint it's much better than working in a private practice, but I'd be willing to give back some of that technology if the practice treated it's patients and employees more like a private office. There are some great people that work there, but they aren't in positions of power and can't affect much change. The headquarters in Irvine is new and fancy, like a cheaper Google-like knock off.

Cons

The benefits used to be a real highlight, but in recent years they've brought in very high deductables and the quality of the network of docs available has gotten much smaller. Managers have financial goals that drive everything they do, at the expense of the patients the company swears they hold in the highest regard. There are a few managers that are good, but most are terrible at managing people and end up chasing good employees out. The manager role is not easy either. There is basically no work/life balance. Office managers come in early and stay late. Those not willing to commit like this don't last long. There are several managers that should have been let go years ago, but because of their buddy buddy relationships with the higher-ups they're allowed to stay and continue to demolish their offices/departments. Because of the rapid growth, many doctors they promote to owner don't have the patients' best interests in mind.

1.0
Jun 30, 2014
Recommend
CEO approval
Business Outlook

Pros

Free coffee, dental benefits are pretty good after 13+ months of employment, however when you ask to use your benefits you get a guilt trip because you are taking up time that they could be making $$$$ with their dishonest tactics with patients and insurance companies. Or you even get push back when trying to ask for a vacation months in advance.

Cons

The training they provide is a joke. They have one person who is the regional trainer for multiple states for my position(which is the case for most positions in this company.) Training classes consisted of listening to the individual go on about their personal life as well as giving us information that didn't match the teachings of our (outdated) modules. Operations Managers are thrown into an office with NO training and most times with NO dental background. They mainly look for individuals with retail experience because you have been trained to up sell product and persuading others to purchase product. What does this tell you?!? This company does not care at all about their employees. EVERYTHING falls onto the Operations Manager. Employees and Dentists (Yes, even OWNER dentists) are constantly belittled and have no say on anything! If you are not producing the goals THEY set, you as well as the region are emailed 10+ emails DAILY about how your office is failing. They don't coach people on how to fix problems they tell you to figure it out and if you don't you are gone. But before they fire you they try to get you to quit by making you feel worthless, (seen first hand.) Advice to patients READ EVERYTHING YOU SIGN!! They overcharge everything even if you have insurance. We are taught to charge a certain fee even if we are contracted with your insurance to charge a MUCH lower rate. They get away with this because of what they have you sign. And you will probably notice you need 0 fillings but 8 crowns with 2 onlays... this is yet another dishonest thing they constantly push for.

3.0
Jun 29, 2014

RDA

Recommend
CEO approval
Business Outlook

Pros

I will finish filling this out at a later time. Probably the health insurance and paid vacation time & Coworkers

Cons

They care about money more than anything else. They're extremely demanding.

Viewing 1948 - 1950 of 2,043 Reviews

Glassdoor has 2,122 PDS Health reviews submitted anonymously by PDS Health employees. Read employee reviews and ratings on Glassdoor to decide if PDS Health is right for you.