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PNC Financial Services Group

Engaged Employer

PNC Financial Services Group reviews

3.2

49% would recommend to a friend

(9,881 total reviews)
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William S. Demchak

50% approve of CEO

44% positive business outlook

PNC Financial Services Group has an employee rating of 3.2 out of 5 stars, based on 9,881 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PNC Financial Services Group employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

10K reviews
1.0
Jul 20, 2018
Recommend
CEO approval
Business Outlook

Pros

Absolutely nothing. The worst job and the worst department. Dealer finance is the most unorganized disaster that I have ever dealt with. Would not recommend working here to even my worst enemy. PNC should be ashamed of this Department, it breaks every policy they have in place and HR needs to step in.

Cons

Extremely low pay. No raise. No training at all but you’re still expected to produce. The only thing they care about is numbers, not that their employees are extremely miserable. Overtime every single day. Standard work hours were 730-4 but we were continually asked to come in early and were forced to stay late. Poor management. Extreme favoritism. We received more work than this small group could handle. Along with this, it’s also a customer service job, you have to deal with angry customers.. this was not specified in the job interview. We were denied lunch breaks, and were not allowed breaks. Even had to rush to and from the restroom. Lots of crying and arguing in the office. Just all around horrible.

1.0
Apr 19, 2018
Recommend
CEO approval
Business Outlook

Pros

None. You get "ok" benefits, and the employee training program is fine except that you often have to travel an unreasonable distance to the training location.

Cons

My year of employment with this company was an experience that I suggest job seekers avoid. The company it's self is not bad. You get "ok" benefits, and the employee training program is fine. Most of my hostilities toward the company are a direct result of the manager I worked under, the VP Institutional and Investment Marketing at my branch location. The manager operated the branch based on favoritism. The manager lied to employees, would gossip regularly, and the manger even brought their children in to work on multiple occasions. The most frustrating aspect of the position was how the manager would treat the employees. We were often belittled and talked down to. There were even occasions where we were asked to step in the office, only for the manager to close the door and speak to you in a slightly raised hostel tone of voice. I could see potential with this company, but after my management experience I refused to continue in a work environment that is toxic. After leaving the company I was also informed that the manager I had worked for had been giving false information to companies I was applying to. That should clue you in to my work experience and the type of manager I had.

1.0
Aug 26, 2016

HORRIBLE BEWARE!!!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

there are no pros about this company at all! None what so ever. I'm ashamed to list PNC on my resume! I AM UPSET I HAD TO GIVE IT ONE STAR BECAUSE IT DESERVES NONE!

Cons

I have ZERO pros about working for this company ESPECIALLY this branch! The Miracle Mile Branch! This has to be hands down the WORST job experience of my life!!! I will never forget my time spent at PNC bank it literally haunts me at night! First i would go on to say that I spent about 2-3 weeks training.... i spent one week downtown and the other two at the miracle mile. My manager did not seem to care one bit about me or the person i was training with as she would leave us sit at a desk for the full 8 hours twidling our thumbs waiting on her to come back and let us know what to do next. Secondly, i was told i was going in as PART-TIME. In my eyes, part-time means between 20-32 hours per week. I was working OVERTIME almost every single week. I was given a 40 hour work schedule and almost always had to stay past my shift ESPECIALLY if i worked the 11-7:30 shift auditing my box or the branch because of mistakes being made. You were not allowed to leave until all money was recovered fully! (This could last up to 9:30 pm sometimes). Also, being "part-time" meant that I had absolutely NO BENEFITS or PTO time to use...but i worked the FULL-TIME hours so how is this even fair???? HOWEVER they make you take a MANDATORY 5 days UNPAID time off! May i add you were not allowed to do a Mon-Fri for those 5 days??? You are REQUIRED to work every OTHER Saturday but i worked practically every single Saturday being completely under staffed and running around all day so busy! Secondly, management was probably the WORST con i would say about this branch!!! They are completely heart-less and could care less about your home life, family or your own personal health. Calling off is equivalent to the end of the world to the management team and LET ME SAY if you do not follow the EXACT SCRIPT they want you to say to EVERY CUSTOMER even if you've known them your entire life your being talked to about it from every manager until you follow. "WELCOME TO PNC BANK, HOW MAY I ASSIST YOU AT PNC BANK, THANK YOU FOR CHOOSING PNC BANK!" It gets annoying to the customer!!!!! They make you and another employee stand at the front of the branch and greet every single customer saying "WELCOME TO PNC BANK" over and over again I've literally had customers make fun of me, mock me, and ask why there are 2 people standing within 10 feet of each other greeting customers and only 2 people on the teller line to help!!! But that is what they make you do! Lower management is so focused on keeping "THE BOSS" happy they NEVER have time to help out or care about your stress levels at this branch. Let alone the fact that "THE BOSS" is one of the hardest people i have ever tried talking to in my life. The most unsympathetic person i know!!! I am a female, and I was literally pulled aside by management to discuss with me "Conflict of interest" with another female employee because we were friends! Apparently that's not allowed at this branch because you walk around the place and feel like you cant talk to any of your employees because you'll just get in trouble. The pay is CRAP i made more money at my jobs i had in high school. The dress code is ridiculous. There was a girl who got sent home to change because she was wearing leggings under her dress what showed her ankles? HOWEVER there was a woman working that day with a dress on above her knees that they said NOTHING to?!!!!! I hope to save a poor soul from ever taking a position for this branch. This place is NOT WORTH IT PLEASE TAKE MY ADVISE WHEN I SAY DON'T EVER WORK FOR THIS BRANCH!

Viewing 40 - 42 of 9,881 Reviews

Glassdoor has 10,544 PNC Financial Services Group reviews submitted anonymously by PNC Financial Services Group employees. Read employee reviews and ratings on Glassdoor to decide if PNC Financial Services Group is right for you.