PNC Financial Services Group reviews

Not that I wans't a good choice for the position, but looking back, the interview process was too weak. Ultimately that shows that PNC would hire just about anyone when they're desperate. And int he etail division they are, people are leaving left and right. The manager who Hired me left within two months. I feel as though I was mislead in the interview as to what the atmosphere would be like, what the goals were and where the branch stood currently. I expressed how I didn't feel like a fit, and that i was misled, then asked for a transfer to give PNC more of a chance....I was told I had to wait 6 months and then maybe. The technology for such a large bank is seriously lacking: slow, outdated, etc. The overall customer service theology of the bank is seriously lacking. PNC is fee heavy and overall products are more about benefiting PNC than the customer.

PNC is very large and like most large organizations, its top management is far removed from the real work that keeps the organization humming along. There is much bureacracy and red tape, and they tend to create 'processes' where they are unnecessary. Everything has a process and nothing is done on an ad hoc basis in the organization, which can (and to a certian extent does) stifle creativity. Communication could be better between lines of business, and it's not unusual to discover duplication of efforts in business segments strictly due to lack of communication. In some lines of business the culture tends to be less than appreciative when it comes to saying 'thank you' to high performing employees. The risk to high performers in some business segments is getting more work thrown at them without appropriate recognition which often causes individuals to jump ship to another business segment or leave PNC altogether.