PODS reviews

3.2

57% would recommend to a friend

(558 total reviews)
avatar

Jim Gimeson

51% approve of CEO

49% positive business outlook

PODS has an employee rating of 3.2 out of 5 stars, based on 558 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PODS employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

558 reviews
4.0
Aug 17, 2016

customer service/sales

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

excellent training with a professional staff with knowledge and experience in management.

Cons

closing the DFW office to Clearwater, FL

1.0
Aug 13, 2016

Poor at best

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of the men you work with are fabulous people! Great idea made into a wonderful business. Podzilla is an awesome invention ! Coworkers all want to do a good job for the company, and are very dedicated.

Cons

Some men are cut throat, to impress a management team that only cares about their numbers. JPH, Local market managers, or ATM's TM's and Regional Directors are brought in to destroy any moral that is left in the working man. Dedicated employees are just trampled on by greedy local management and upper (self righteous) management in Florida. Lower management looks down their nose at employees and don't have the qualifications to do their own job, and that is overlooked. Qualifications for local management is to be careless , uncaring, rude, selfish, and to make sure workers have no outside life outside of Pods. Customers not told by call center of space requirements because call center people are just trying to make a buck and get the sale. Drivers are left to make the impossible happen while being the Face of Pods. Sure we can put a 8' X 8' x 16 ' Container in a 6' x 10' driveway with boarders of flowers because the call center said so or because they were never told about space requirements. But management bad mouths the drivers to the customers and say they'll be disciplined, and badmouth the customer to the driver saying they are lying. It's a mess . Containers were not designed to be in operation as long as they have been. Leaks , Leaks, Leaks. New models of containers are being built by eager designers that are worse and cheaper than the original. I could go on and on..... but who will listen? I couldn't find minus stars for -Work/Life Balance- Senior Management-Culture & Values

1.0
Aug 10, 2016
Recommend
CEO approval
Business Outlook

Pros

You sometimes get tips from customers. Automatic trucks with a/c. You do get health insurance and a uniform which is cleaned by cintas

Cons

Too many deliveries per day, pickup containers from inconsiderate coworkers who stick them in near impossible locations because the customers want them in an area far too tight. Pods does not explain the drop off process correctly. So when you get to their house 9/10 it won't fit where they want it and it becomes an hour job trying to squeeze this thing in the right spot. Or they want you to turn it around and you have to leave the house. Find a parking lot. Turn it around and come back. Takes about 20mins just to turn it around and your schedule does not allow for turn arounds. So the rest of you day is screwed up because of this.

Viewing 448 - 450 of 558 Reviews

Glassdoor has 592 PODS reviews submitted anonymously by PODS employees. Read employee reviews and ratings on Glassdoor to decide if PODS is right for you.