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      PODS

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      PODS reviews

      3.2

      57% would recommend to a friend

      (558 total reviews)
      avatar

      Jim Gimeson

      51% approve of CEO

      49% positive business outlook

      Ratings by demographic groups

      PODS has an employee rating of 3.2 out of 5 stars, based on 558 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PODS employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

      Reviews by job title

      558 reviews
      1.0
      Feb 13, 2013

      PODS is the worst place to work

      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Non the management is mean and disrespectful. They claim to have values but noone follows them.

      Cons

      Everything about the company is horrible! Do not work there.

      1.0
      Jan 29, 2013

      Worse ever place to work

      Driver
      Recommend
      CEO approval
      Business Outlook

      Pros

      A Job, but you really really will have to want something. Customer love it! Always great to see the consumers loving how it works.

      Cons

      They don't pay what you work. And you will play games to get your last check! Management is always never around. But when they are watch out. Always changing things and have no idea what they are doing.

      3.0
      Jan 14, 2013

      Frustrating... Though Pays Well

      Universal customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Promotes within company Decent pay rate for customer service Excellent pay for Sales (w/ incentives) Most supervisors are pleasant and friendly Positions open every so often, and it's not tough to move up Frequently has contests, Free food, appreciation days etc

      Cons

      OMG where do I start?? Quality control is horrendous and is over the top. Screw up on one call and watch your average drop to the floor! Like every call center, there are handle-time requirements... but never have I worked for a center that had a MINIMUM handle-time. Got a bad monthly review? No problem, here's your verbal. Do it again? Written. Writtens are extremely difficult to weed off, you need to have 3 months of nearly perfect averages to get off of a written. Working at PODS you will have to walk on egg-shells all day long. For me, this is extremely stressful. I've worked at this company for less than 2 years and I kid you not, I've seen more than 150 people hired and then fired shortly after. Most temporary agents are put there for the "seasonal" purposes... and then walked out the door after the season is over.

      Viewing 544 - 546 of 558 Reviews
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      ReviewsPODS reviews

      Glassdoor has 592 PODS reviews submitted anonymously by PODS employees. Read employee reviews and ratings on Glassdoor to decide if PODS is right for you.