2.0
Jan 31, 2016
Going downhill quickly
Current employee, more than 3 years
Clearwater, FL
Recommend
CEO approval
Business Outlook
Pros
Time off and free food, there used to be so much more positive to share until they decided to go bring some cheap system on.
Cons
they don't like to promote from within or even help their staff to get a fair opportunity. Supervisors are overworked and not even trained to help us on the floor so no wonder they're stuck in the position they're in. Crappy sups that can't help agents get better so we can advance so their solution is to just hire from outside and not waste their time on current staff. New system makes everything longer with customers yelling and no fix so we get chocolate and ice cream to say thank you for putting up with the mess we threw you in one day and go take your blood pressure the next! So dis functional.