Pacific Life reviews

3.4

61% would recommend to a friend

(684 total reviews)
avatar

Darryl Button

65% approve of CEO

61% positive business outlook

Pacific Life has an employee rating of 3.4 out of 5 stars, based on 684 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pacific Life employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

684 reviews
1.0
Sep 7, 2019
Recommend
CEO approval
Business Outlook

Pros

It was a great 150 year old company that is tailored to serving high end clientele for their Life insurance needs and tax sheltering. Now the company is cutting costs by eliminating jobs that can be replaced cheaply through outsourcing.

Cons

Hiring less experienced contractors to replace experienced employees. This is within many departments and in all divisions. Upper management and board make mistakes on large scale projects but employees are made to suffer those consequences by reducing head count over time. The management mantra of "do more with less"echos through the hallways. Management is top heavy while the workers have to suffer the consequences and take the brunt of these failed initiatives. Career Opportunities: Little to none. Folks used to be around for many years. Now, (at least within non-core departments) you will be replaced by contractors and temps particularly in IT. There is a false projection that employees are the most important asset to the company and highly valued. Morale is very low right now and we are only at Phase 1 of 3 with outsourcing efforts. If you're an employee, you've got to be looking over your shoulder to see if you're going to be next in a year or two. If you are an experienced qualified IT candidate looking for a good company, Pacific Life used to be that company but is not anymore. Instead, if you are a freshman "Fresher" or just starting out in your IT career, this would be a great place with the understanding that you will be a short-timer and every 2-3 years, you may have to look for another job (if not sooner with our Agile approach). Compensation: Good benefits if you're a full time employee. Not so much if you are a contractor. Work/Life balance: It's non-existent. There are sponsored charity events (the Good Guys) and various extra-curricular company sponsored events but that's great for folks that have lots of time on their hands and get to do very little for the company after hours. For the rest of us that keep the lights on, we work grueling hours in order to "do more with less". Sr. Management: They put on a good show and say all the right things but the proof is in the pudding in the actions they take and the results that occur. People are more intelligent than what they give them credit for. Pacific Life is losing market share to various types of competition. Management has taken many initiatives and even created the Innovations team to course correct, I applaud that. But they are taking bigger and bigger risks now more than ever. Over the years, some initiatives have succeeded, while many have failed costing the company millions. Strangely Sr. Management do not suffer when things fail. The only folks who suffer are the worker bees and the chanting of the "doing more with less" mantra whenever we lay off people. We are still expected to innovate while doing our current roles even as our teams suffer staff reductions annually. I hope the bonus some Sr. Management people are getting this year to save IT costs by laying off 80+ employees is worth it.

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Pacific Life Response
6y
Thank you for your feedback. We do not take workforce reductions lightly. This decision was made after careful consideration about our business needs including the need to make sure that we are in the strongest position to serve our policyholders and partners. We have determined that partnering with quality service providers can help bring us external best practices, innovation, and efficiency. We are deeply committed to treating the impacted employees within our information technology teams with the utmost dignity and respect and to helping them during this transition. This includes offering severance packages, job placement support, and an extended transition time through the end of the year. We thank these team members for their contributions.
1.0
Nov 28, 2018
Recommend
CEO approval
Business Outlook

Pros

If you love micromanagement, this is the spot for you.

Cons

Everything under the sun is wrong with this place Meetings upon meetings Micromanagement 3 "managers" for a team of 12 who all contradict each other Clock checking on bathroom breaks, lunches, etc. Raises/promotions/any positive changes to your employment are reserved for people with more tenure than you. You will have to work harder to make up for the lazy piles who don't do a thing BUT WAIT THERE'S MORE! They laid off 150+ people all at once in a townhall style meeting shortly after I left.

2.0
Mar 30, 2016

Save Yourself From Career Suicide

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits, nice location and a solid company financially. Great volunteer program to help out in your communities and less fortunate.

Cons

If you work for the Corporate Division be prepared to be treated as second class citizen to the other Divisions. If you're in IT, STAY AWAY! An amazing group of managers that sit around and consistently create new ways to stop innovation and forward thinking. If you want to work on your political career then this is the place. Although the political posturing can provide a sad form of entertainment. If you think HR is there for the employees, you'll be sadly mistaken.

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Glassdoor has 784 Pacific Life reviews submitted anonymously by Pacific Life employees. Read employee reviews and ratings on Glassdoor to decide if Pacific Life is right for you.