Pacific Life reviews

• Strong hierarchical separation between management and individual contributors. Overall attitude of superiority by management and disrespectful views of lower workers. • Poor quality coffee and food options at both CA offices. • Conservative company with conservative management. Large majority of white men promoted or hired into senior roles. Lip-service efforts made to diversity and inclusion, but no actionable changes and ultimately a non-inclusive environment for non-white, non-male employees. • Low expectations and little turnover result in culture that is complacent with long-tenured employees and no options for development or advancement. • Little-to-no development or emphasis placed on good management practices for new or mid-level managers. Worked in 5 different departments with each having a woman with a story of their male manager being disrespectful, unsupportive, or even abusive.

I’ve been at this company for almost 12 years and the culture shift is staggering. I originally wanted to work for Pacific Life because my mother and family friend had worked there for 15+ years in the Aliso location. My first 5 years I really felt the company cared about its customers and employees as priority one and with the new management that’s simply not the case anymore. There is so much lip service from upper management that their decisions are made with the interests of “people” in mind but they only care about the bottom line. The worst offense is the new return to office they’re labeling as “hybrid” by forcing everyone back in four days a week, even people that were hired as remote. The interesting part is that a few special employees and all the upper management seem to be exempt from this rule and can work remotely. Most in the office understand these were forced layoffs under the guise of being “better together”. We previously had a hybrid model of 2-3 days in office and were told the company has had incredible results over the years, so the only reason to force people in 4 days a week is completely superficial when it only applies to workers and not executives. I’ve seen many colleagues and friends that have been with the company as long as I have that were forced out and celebrated as “early retirement”. This was not the company I knew from when I was hired and I would not recommend this new regime of management. I stay with the company as I’ve made good money and since profits are the only thing that seemingly matters anymore.