Paradigm reviews

3.5

73% would recommend to a friend

(163 total reviews)

Gayatri Narayan

34% approve of CEO

32% positive business outlook

Paradigm has an employee rating of 3.5 out of 5 stars, based on 163 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paradigm employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

163 reviews
1.0
Feb 18, 2020

Management Lacking

Recommend
CEO approval
Business Outlook

Pros

I really like my co-workers and the responsibilities of the position

Cons

Managers and teams can't keep on task, everything is firefighting and there seems to be no long-term strategy to address core issues with the software and with customer service. Employees and customers suffer because middle-management is just trying to please people above them.

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Paradigm Response
6y
Thank you for your feedback! We really like our co-workers too! When companies go through growth and scaling it is a delicate balance of long term strategy and dealing with current needs. We would appreciate the opportunity to address your concerns-please stop by at any time. We will create a successful environment together!
4.0
Dec 10, 2019

A good and fun place to work

Recommend
CEO approval
Business Outlook

Pros

Everyone is very friendly and willing to help out. Very casual environment. Work can be challenging and management wants to see you succeed and advance your career. A lot of potential for company growth ahead. They do a lot of fun activities and hosts gatherings for employees throughout the year.

Cons

Workload can vary quite a bit. You can be slammed one week and the next week be struggling to find work to keep you busy. Working after hours seems to be a common theme in order to meet deadlines.

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Paradigm Response
6y
Thank you for your feedback. We think our people are the best too-friendly and helpful-what great coworkers! Load balancing can be tricky in a services oriented environment, it's constantly being reviewed and adjusted for. You are absolutely correct-the work is challenging and management truly wants you to succeed and advance in your career. We are excited to see the growth and success of 2020!
1.0
Nov 19, 2019

Avoid.

Recommend
CEO approval
Business Outlook

Pros

- Vast majority of your co-workers aren't plain evil or terrible humans. Just stuck in a rut, like you!

Cons

- Benefits are unquestionably below industry standards - Work/Life balance greatly varied depending on what team you were on - this really shouldn't happen - Large assemblage of unjustifiably confident people who couldn't produce results on time or on budget. If there were an overarching culture of the company, it would be that. - It bears repeating, though this site is littered with mentions: Training is non-existent - Also bears repeating: Loose ethical standards when it came to billing customers

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Paradigm Response
6y
Thank you for your feedback, we are very open to feedback at Paradigm and encourage employees to bring any concerns to us in real time, so that we can address them. It sounds like we may not have had that opportunity while you worked at Paradigm. If you have any specific examples/feedback that you'd like to share now-even as a past employee-please feel free to reach out to HR. We are really proud of the employees we have here-we think they are great-far better than average! Benefits are a tricky thing, as it is a very personal decision what people need/want in a benefit plan. We review benefit options every year and have made adjustments based on what would be most impactful for the majority of employees. Generally, we have very positive feedback on our benefits, including our flexible environment, comprehensive insurance offerings (including great HSA matches) and our 4% 401k matched contribution. Our environment here is Agile and we move fast-it's a constant balance of striving to provide great products and services while being an innovator in the market. We don't have it completely figured out though as it is an iterative process. We are a services organization and we do have time tracking so that we can accurately and ethically bill our clients for services rendered. We strongly believe in ethical standards around billing and this is something that is regularly communicated to our teams. Training has been a huge focus of 2019. We implemented a 4 week onboarding program for all employees-this program includes traditional classroom type sessions where you learn about our products & services, internal support (like how to use & access our Knowledge portals & teams, etc.) and how we collaborate here at Paradigm. During this dedicated 4 week learning program, you also dive deeper into learning about your future role, through classes, training & shadowing. We are excited about all the positive feedback around this and continue to discuss how to best evolve this to continue with the positive momentum!
Viewing 106 - 108 of 163 Reviews

Glassdoor has 176 Paradigm reviews submitted anonymously by Paradigm employees. Read employee reviews and ratings on Glassdoor to decide if Paradigm is right for you.