2.0
Apr 6, 2017
Call Center Falls Short Of Company Vision
Former employee, less than 1 year
Scottsdale, AZ
Recommend
CEO approval
Business Outlook
Pros
Casual work atmosphere, catered lunches once a month, overtime accepted, decent insurance benefits, all other departments than call center run smoothly and with integrity
Cons
High turnover rate, employees constantly reminded they are replaceable, favoritism and politics a huge issue, new call center manager did not follow through with promises of a more employee friendly/welcoming call center, employees not valued and disciplined based on hear-say, low employee moral