Pax8 reviews

3.4

50% would recommend to a friend

(428 total reviews)

Scott Chasin

57% approve of CEO

53% positive business outlook

Pax8 has an employee rating of 3.4 out of 5 stars, based on 428 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pax8 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

428 reviews
4.0
Feb 20, 2020

Keep Moving Forward

Recommend
CEO approval
Business Outlook

Pros

Incredible people, Regional Managers and HR that genuinely care about you and work with empathy to make sure you feel supported. New structure for the sales team is on the way and will really help alleviate some of the pressure from the CSAs/CSCs roles. Fully paid premiums on insurance, pet insurance, unlimited PTO and most managers actually understand the importance of occasional mental health days! Fun events, great holiday party, and most teams have bonding events monthly so newbies can feel included right away.

Cons

-The ramp period is 3 months but don't expect anything to "click" until about 6 months in. An overhaul of the training program would be the best way to change this lag time. A better mix of shadowing and sitting with peers on what the job actually is vs hours of sitting in a classroom would be a good start. -38k is not and has not been a livable wage in Colorado for a while now. Yes you make commission and it is uncapped, but you won't the first few months on the job. The jump from CSA 1 to CSA 2 is a full 10k difference. You're required to have more experience than a CGS to be a CSA 1, but you make the exact same base pay. -Can feel like you don't have real direction in between training and being independent on the sales floor -Was told pretty frequently that "if you really want this" or "actually want to succeed" to spend a lot of time at home studying on my own. It is always smart to learn about a new industry on your own time, but it should never determine if you sink or swim in your position as your training should enable you to succeed.

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Pax8 Response
6y
Thank you so much for your very insightful response. We love hearing that our Managers and our PeopleOps team were supportive and a good source of information. It is a foundation at Pax8 that we truly care about our employees and seek to support their growth and development. As we grow, we are working hard to make sure that this is not lost. We also appreciate your thoughts regarding the sales department structure and pay. We are excited that we have now shifted to the new sales model. We believe that this model will allow new hires to grow into their roles more quickly, and allow all salespeople to provide a deeper level of knowledge and support to all of our Partners. Our training has improved with more time on the sales floor and more time for shadowing and role play, during the first four weeks. This helps to support the new sales model and ensures that all new employees have the tools they need to be successful after training. We take your feedback to heart and are working to make sure that Pax8 continues to be a top place to work. Thank you.
2.0
Jan 26, 2020

High Turnover Company

Recommend
CEO approval
Business Outlook

Pros

-HR Director was a gem, but I believe she left.

Cons

20 of the 25 (roughly) from the sales class I started with left within 6 months. Majority of them highly capable. I’ll leave it at that.

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Pax8 Response
6y
We appreciate you sharing your thoughts and props to our People Operations/Talent Acquisition members. We are sorry that your experience didn't turn out as you hoped, but it is good to hear that you learned a lot while you were part of our family. We acknowledge that Pax8 is not the right fit for everyone, as each individual has their own personal needs and priorities for their ideal work environment. With that being said, we are proud of the fact that our employee referral rate far exceeds our employee attrition rate (our data does not reflect any class size as big as 25 or losing 80% from a single class), and we promote employees at a high rate as we are constantly creating new roles and providing paths for our employees to continue to grow. Additionally, we welcome feedback from our employees at any point in their journey with us so that we can continue to create new programs that support them in meaningful ways. We wish you the best in your future endeavors.
5.0
Jan 14, 2020
Recommend
CEO approval
Business Outlook

Pros

This is a great place to work with some truly incredible people! The culture here is second to none, and the team you are on becomes family. The cloud generation specialist team has some incredible managers that will help you develop your early sales career and give you at ton of room to grow. They hire from within as much as possible and make it attainable for people to grow their career. Open PTO policy, 401k match, great health benefits and beer,kombucha and cold brew on tap

Cons

There can be a lot of change as we are still growing quickly, so people have to be able to handle adversity and change well.

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Pax8 Response
6y
Thank you for your kind words! From top down, we strive to create that family feel and foster an environment the promotes growth for our team. We have so many amazing success stories here and we truly wish to see the same of you. Keep an eye out for opportunities to partner with our People Org team to take advantage of Career Development Trainings. We are putting people and processes in place to offer growth to everyone who wants it. Feel free to reach out to me any time to learn more!
Viewing 379 - 381 of 428 Reviews

Glassdoor has 457 Pax8 reviews submitted anonymously by Pax8 employees. Read employee reviews and ratings on Glassdoor to decide if Pax8 is right for you.